After upgrading my MacBook Air M1 Xfinity Stream stopped working. It never presents the login screen. This is also the behavior on my iPad.
MacBook Air 13″, macOS 12.6
MacOS 12.0 and above has a glitch in the way it caches websites. This is due to the newish "Continuity" features built into MacOS. The OS sees your other AirPlay devices (for example, iPad) and considers them as a second display or secondary audio output. With many streaming sites, multi-display, and multiple sound outputs are not allowed. So in the instance of Xfinity/Stream.com the site can't determine if there is a second display connected or not. Easiest fix that won't change your system settings or workflow is to delete the website data connected to Xfinity prior to trying to 'Watch TV Online' with a web browser. Deleting this data will force the site to reload and ask you to login again. Log-in and it should stream fine. (Until you connect to a second display or AirPlay device again.) A more permanent fix, If you don't use the continuity stuff, is to turn those options off in Settings>Displays>Advanced>Link to Mac or iPad.
I suspect the "automatically reconnect to any nearby Mac or iPad" setting is the cause of this issue.
Omar - Can you please reread the question and provide a solution? We are not having "app" problems. We are having problems streaming using our browsers on Mac. I have tried Safari AND Chrome and still no luck.
Thanks for the advice. I am not using an ap but rather the url for Xfinity Stream in the Safari browser.
Thanks for the tip. I am not using my iPad but rather my MacBook Air. I can't get to Xfinity Stream via the browser
I downloaded Firefox on my Macbook Air M1 and the Xfinity Stream link didn't work for me. I tried loading it from a TV show link by Googling a random tv show (ie "Xfinity Stream Atlanta") and it still wouldn't load.
yeah it worked and then the next day it didn’t (couldn’t get past the black screen no matter how i tried to link in). Haven’t tried today. I’m with Boxer6630 that xfinity/comcast hasn’t signed cert w/Safari.
I have isolated it to the following (having exhausted all browsers, settings, cables +). It works perfectly on my new macbook air m2, BUT when I add an extended monitor, that's when audio only, no video is experienced. I'm using the J5 Create docking station with HDMI ports.
How do you "delete the website data connected to Xfinity prior to trying to "Watch TV Online???" I cannot watch it on my mac desktop on Safari, Firefox or Chrome. None of them work and nothing works. This is not an app. This is just watching online which I was once able to do. Then inexplicably it stopped working no matter what browser I used. Apple blames Xfinity. Xfinity blames Apple. If it doesn't work and it's not going to work, just tell people.
My iPadOS is 15.7 and the Xfinity Stream app which I deleted and added after restarting my iPad won’t recognize sign-in. The button grays out and comes back with we’re sorry message.
I'm having the same issue on my MacBook Air m1 using macOS Monterey Version 12.6.
new macbook air running Ventura and same thing.
I don't even get that far, just the blinking ellipsis
Today mine is back to the same not connecting status.
Sometimes I think they don’t even read the messages
they don’t. It’s usually canned answers instead of actual assistance when they do.
Any fix for Xfinity Stream not working on Safari 16 and MacOS 12.6?
