Ipad 2019 7th gen stuck in boot loop

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Ipad 2019 7th gen stuck in boot loop

Hello, my iPad kept turning itself on and off while using an app yesterday so I updated the iPad and thought that would resolve the issue. Then it happened again so I backed it up to my MacBook and tried to erase all content and settings. This is when it got stuck in a boot loop. The screen is black and keeps flashing the apple logo on and off. I have tried to restore and update the iPad in recovery mode and neither are working. The error code that comes up is 4013.

I have updated my Mac and it is running on 12.6

Please can anyone help.

iPad (6th gen) WiFi

Posted on Oct 17, 2022 2:01 AM

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Answer 1

Oct 17, 2022 8:20 AM in response to J4D307

Having your iPad assessed by a technician - who has access to diagnostic software - is the optimum route to understanding the issue that currently affects your iPad. If a reloading your iPad with a fresh copy of iPadOS resolves the issue, your iPad will be “repaired” and returned to you.

For hardware faults, Apple generally offers a rapid replacement service - with which an iPad requiring a hardware repair is replaced with a reconditioned iPad of the same model and specification. The exchange service is intended to provide a very compressed period during which the customer is without a working device, instead of being deprived of a working iPad for the duration of a physical repair. Where offered, the cost will be exactly the same as that of a repair.

Repair costs can be established here:

iPad Service & Repair - Apple Support

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Answer 2

Oct 17, 2022 2:16 AM in response to J4D307

See >>> If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

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Answer 3

J4D307 Author

Level 1

4 points

Oct 17, 2022 7:57 AM in response to LotusPilot

Thank you for replying. I read that article before posting on here and called Apple. The man just said to take it to an Apple store. He didn’t really give much information on what it could be or cost. Do Apple even repair iPads? I have read they replace for a flat fee instead of repairing.

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Ipad 2019 7th gen stuck in boot loop

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