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User profile for user: astromamo
astromamo Author
User level: Level 1
18 points

AirPods Pro (Gen 2) self sound volume when switching modes is low

Hello,

I purchased a new AirPods Pro (Gen 2), replacing my Gen 1 pair. I've noticed that the volume of the sound that is played when turning on and off different modes (e.g., Transparency and Noise Cancelling) is significantly low and can barely be heard (normal playback like music is fine).

Tested it with different iPhone volume states and tried to re-pair the device but nothing helped so far.

Any ideas on what could help?

Thanks

Posted on Oct 18, 2022 8:46 AM

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User profile for user: Dorain1
Dorain1
User level: Community Specialist

Posted on Oct 20, 2022 11:28 AM

Hi astromamo,


Since you've narrowed it down to your iPhone, have you tried restarting? If not, try restarting your iPhone following the steps for your model listed here.


Is your iPhone (if compatible) updated to the current iOS 16.0.3 version recently released?


These are both good steps to try for unusual behavior that pops up. You may want to reach out to Apple Support by going to Get Support. 



Take care!

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User profile for user: Dorain1
Dorain1
User level: Community Specialist

Oct 20, 2022 11:28 AM in response to astromamo

Hi astromamo,


Since you've narrowed it down to your iPhone, have you tried restarting? If not, try restarting your iPhone following the steps for your model listed here.


Is your iPhone (if compatible) updated to the current iOS 16.0.3 version recently released?


These are both good steps to try for unusual behavior that pops up. You may want to reach out to Apple Support by going to Get Support. 



Take care!

Reply

AirPods Pro (Gen 2) self sound volume when switching modes is low

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