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I've recently bought a pair AirPods 3rd gen and when I use them connected to my iPhone they are much too loud, even on the lowest volume setting. I see this was an issue a few years ago (https://discussions.apple.com/thread/251950281) but no solution was posted. Just wondering if there's any way to fix this? At the moment, the AirPods are pretty much unusable.
Hi, thanks for your response.
I have already tried these solutions, but after attempting them again there was still no change. Even when I 'Reduce Loud Sounds' in 'Sound & Haptics' settings, the AirPods still blast on the lowest volume setting (lowest setting on both the phone and the AirPods themselves). I have also worked through all the settings in 'Headphone Accommodations' — for context, when I use the 'play sample' option on the lowest volumes and slight boost, the sound still comes out so loud that I have to take the AirPods out of my ears almost immediately.
I have also taken the AirPods into an iStore for diagnostics, however, they only checked that the sounds were reaching high enough volumes, not that they were too high.
I am really desperate! I paid a huge amount for these but literally can't use them without fear of damaging my ears.
Hi, thanks for your response.
I have already tried these solutions, but after attempting them again there was still no change. Even when I 'Reduce Loud Sounds' in 'Sound & Haptics' settings, the AirPods still blast on the lowest volume setting (lowest setting on both the phone and the AirPods themselves). I have also worked through all the settings in 'Headphone Accommodations' — for context, when I use the 'play sample' option on the lowest volumes and slight boost, the sound still comes out so loud that I have to take the AirPods out of my ears almost immediately.
I have also taken the AirPods into an iStore for diagnostics, however, they only checked that the sounds were reaching high enough volumes, not that they were too high.
I am really desperate! I paid a huge amount for these but literally can't use them without fear of damaging my ears.
Hi Se_Mart,
welcome to the Apple (user-to-user) Community.
Re: "AirPods Pro too loud even on lowest volume setting
Just wondering if there's any way to fix this?"
You might want to check the volume level on the AirPods themselves:
Pause, skip, and adjust volume with your AirPods and AirPods Pro - Apple Support
and on iPhone:
Headphone Accommodations works with AirPods (2nd and 3rd generation):
How to: Customize headphone audio levels on your iPhone or iPad - Apple Support
Apple support's online video may also be helpful:
How to customize the settings for your AirPods or AirPods Pro
https://www.youtube.com/watch?v=EpvXuhKSLjU&t=3s
Resource:
AirPods User Guide – Apple Support
More support . info. if needed:
AirPods Support Website:
Find all the topics, resources, and contact options you need for your AirPods....
AirPods Support - Official Apple Support
All the best :-)
Thank you for your reply, Se_Mart, and for again checking through possible settings and causes, so we know what has been tried. Many have had the opposite difficulty of sound being too quiet..
Seems you really need help (or replacement of AirPods) from Apple.
It is likely your AirPods are still under warranty ...
How to: Find the serial number of your AirPods – Apple Support
You can enter the serial number in this webpage to:
Check Your Service and Support Coverage - Apple Support
More info., if needed:
About Warranty: Legal - Hardware Warranties - Apple
One stop for technical support, Apple hardware service, and software support.
Call Apple Support at 1-800-APLCARE (or use the app)
Info. about Replacement : AirPods Repair & Service - Apple Support
Right click on the volume icon on the toolbar, select ‘Open Volume Mixer’, there should be a drop down box below the Headset icon, select your AirPods and drag to lower the volume…Your AirPods may show up twice in the drop down box, one listed as Headphones and the other listed as Headset. The one that successfully lowered the volume for me was the one listed as Headset.
Hello would
AirPods Pro too loud even on lowest volume setting
