You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Whay cannot Keynote be installed with macOS 15

I'm on macOS Catalina 10.15.7 and yet I'm getting this message when I try to download Keynote from the app store - 'Keynote can't be installed on "Macintosh HD" because macOS version 11 or later is required.'


Running on -

MacBook Pro (Retina, 13-inch, Early 2015)


Any thoughts as to next steps to me getting access to the macOS keynote app?


Regards,

Jake

MacBook Pro 13″, macOS 10.15

Posted on Oct 21, 2022 6:06 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2022 8:40 AM

Apple does not keep past full-installer versions of Pages, Numbers, or Keynote for user download. Keynote v12.1 in the Mac App Store requires macOS Big Sur or later for installation.


If you never had installed Keynote from the Mac App Store since Fall 2013, then there is no means to get a version for Catalina. If you did perform that install, then it may be possible for the Mac App Store to install the last compatible version (11.1) of Keynote into Catalina.


Launch the Mac App Store. Sign in with the same Apple ID that you used to install Keynote previously. Press cmd+0 (zero) to open the Purchased panel. If Keynote appears there with a blue cloud outline and down-arrow, click that and Keynote v11.1 should be installed for you on Catalina.

3 replies
Question marked as Top-ranking reply

Oct 21, 2022 8:40 AM in response to Jakedrum

Apple does not keep past full-installer versions of Pages, Numbers, or Keynote for user download. Keynote v12.1 in the Mac App Store requires macOS Big Sur or later for installation.


If you never had installed Keynote from the Mac App Store since Fall 2013, then there is no means to get a version for Catalina. If you did perform that install, then it may be possible for the Mac App Store to install the last compatible version (11.1) of Keynote into Catalina.


Launch the Mac App Store. Sign in with the same Apple ID that you used to install Keynote previously. Press cmd+0 (zero) to open the Purchased panel. If Keynote appears there with a blue cloud outline and down-arrow, click that and Keynote v11.1 should be installed for you on Catalina.

Oct 26, 2022 9:56 AM in response to BosmanIC

Quit the Mac App Store and reboot your Mac.


If you have Keynote still installed in /Applications, check its version and if it is v11.1, then that is the last compatible version of Keynote that is available for Catalina. If it is earlier than v11.1, then if you have that Keynote backed up to Time Machine, you can move the application to the Trash and empty the Trash.


Now, you launch the Mac App Store and sign in with the same Apple ID that you used to install Keynote previously. Press cmd + 0 (zero) to open the Purchased panel, and see if Keynote now has a blue cloud and down-arrow icon next to it. If so, click that and you should receive a dialog offering to install the last compatible version of Keynote for Catalina.


If you are on that Purchase panel and Keynote does not appear, then you likely installed it previously with a different Apple ID.



Whay cannot Keynote be installed with macOS 15

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.