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Face ID no longer working with IOS 15.7.1 installation

I installed 15.7.1 last night on my iphone 12 pro max. Since restarting, Face ID no longer works. Restarting the device doesnt solve the problem. I have deleted and tried to restore Face ID settings but it's unsuccessful. Has anyone experienced this and figured out how to solve this without restoring factory settings? I dont have a backup on my computer for IOS 15.7 and I'd like to not lose my data. Thanks in advance

iPhone 12 Pro Max

Posted on Oct 23, 2022 12:10 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2022 1:05 PM

Review the instructions in this guide published by Apple 👉 If Face ID ins’t working on your iPhone.


You can still create a back up of your iPhone on iCloud or on your computer even if Face ID is not working. You should still have the passcode feature working. You can backup your iPhone and then return your iPhone to factory settings. Check to see whether Face ID works and if it does then restore your iPhone from that backup.


OR, you may begin by contacting 👉 Apple Support


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 23, 2022 1:05 PM in response to Dgain11

Review the instructions in this guide published by Apple 👉 If Face ID ins’t working on your iPhone.


You can still create a back up of your iPhone on iCloud or on your computer even if Face ID is not working. You should still have the passcode feature working. You can backup your iPhone and then return your iPhone to factory settings. Check to see whether Face ID works and if it does then restore your iPhone from that backup.


OR, you may begin by contacting 👉 Apple Support


Axel F.

Face ID no longer working with IOS 15.7.1 installation

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