You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone not working continuity camera - just upgraded os Ventura

Hello, I'm running ios 16 on iphone XR with continuity camera enabled. I just installed os Ventura and tested using my iphone as a webcam on FaceTime and it worked. I just tried it again now it won't show up and it won't show up on QuickTime, Zoom nor Microsoft Teams.


Is this a bug or is there something I'm overlooking?

iPhone XR, iOS 16

Posted on Oct 24, 2022 9:10 PM

Reply
9 replies

Oct 24, 2022 11:01 PM in response to daleshin

Make sure you followed these steps exactly - Use your iPhone as a webcam on your Mac - Apple Support


If it still doesn't work, check the following:
1. Connect it to your Mac with a USB cable and check again. (If it’s already connected with a cable, disconnect it and reconnect it.)
2. Check the following:
- Your iPhone is an iPhone XR or later (with iOS 16 or later).
- Your iPhone has Continuity Camera Webcam turned on in Settings > General > AirPlay & Handoff.
- Your iPhone recognizes the Mac as a trusted computer. See the Apple Support article About the ‘Trust -This Computer’ alert on your iPhone or iPad.
- Your iPhone and Mac have Wi-Fi, Bluetooth, and two-factor authentication turned on.
- Your iPhone and Mac are signed in with the same Apple ID. (This feature doesn’t work with Managed Apple IDs.)
- Your iPhone and Mac are within 30 feet of each other.
- Your iPhone is not sharing its cellular connection, and your Mac is not sharing its internet connection.

Oct 26, 2022 9:18 AM in response to -Bubba-

Hi,


I double checked all of this steps but I still cant access continuity camera with my iPhone 13.(also restarted 16 inch Mac Pro and iPhone many times. )


I can choose my phone in FaceTime or Zoom app. I can set camera filters in control room but I see only black screen from camera.


Also I dont use FaceId or PassCode for my phone so I activated passcode to try. But it did not worked.


I almost tried all contents from google search. Except sign out and sign in with all device. I dont want to sign out all my data so I decided to wait next updates.





iphone not working continuity camera - just upgraded os Ventura

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.