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Ventura not syncing exchange/outlook calendar entries

Exchange/ Outlook calendar entries not syncing with ical


Posted on Oct 25, 2022 3:16 PM

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Posted on Nov 3, 2022 9:28 PM

I had this same issue when I upgraded to Ventura. I found there is a process called exchangesyncd that controls the sync with the calendar app (and probably other things like contacts, notes, etc). The point is that I was able to go into Activity Monitor (use CMD + Space and type activity monitor in the search bar), and then type exchangesyncd in the search field within Activity Monitor, do a force quit on it (select the process on the list and then hit the X shaped button on top then force quit). It will take several seconds for the process to restart by itself, and then a few more seconds for the sync to start working on the calendar app. It took maybe 20 seconds in my case to start seeing the calendar sync again.


I remember back in Monterey I had this issue pop up every now and then. A full restart would fix it, but then I found a process called calendaragent and I would do the same thing I described above. Calendaragent is now gone in Ventura, but my guess is that exchangesyncd replaces it, as it behaves the same way. Hope this helps out!

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Nov 3, 2022 9:28 PM in response to jeani128

I had this same issue when I upgraded to Ventura. I found there is a process called exchangesyncd that controls the sync with the calendar app (and probably other things like contacts, notes, etc). The point is that I was able to go into Activity Monitor (use CMD + Space and type activity monitor in the search bar), and then type exchangesyncd in the search field within Activity Monitor, do a force quit on it (select the process on the list and then hit the X shaped button on top then force quit). It will take several seconds for the process to restart by itself, and then a few more seconds for the sync to start working on the calendar app. It took maybe 20 seconds in my case to start seeing the calendar sync again.


I remember back in Monterey I had this issue pop up every now and then. A full restart would fix it, but then I found a process called calendaragent and I would do the same thing I described above. Calendaragent is now gone in Ventura, but my guess is that exchangesyncd replaces it, as it behaves the same way. Hope this helps out!

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Jan 24, 2023 9:53 AM in response to jeani128

Simply put, all of apple's productivity applications need a complete overhaul. Calendar is a mess and does not sync reliably, and now, doesn't seem to sync at ALL with exchange on Ventura. Mail is slow and not robust. It seems to always be the same: You release OS's just after fixing everything (takes years, and data loss issues, and problems are constant for users who want to stay updated). Now I understand why most of my unsophisticated Apple users DON'T update their OS for long periods of time...Because they are tired of "progress". The progress that is NO QUALITY ASSURANCE on the wide range of compute configurations, peripherals and OS versions. I am tired of Apple. I am tired of bad support that's based on believing you are perfect, or that, through automated testing, you believe your software is better than others. It's not. The main reason why? Years of waiting for things to be fixed, only for them to get worse. This bug is just another example of worse. Also, Ventura's legendary selective security to enable access only to authorized applications is literally breaking everything. Currently, my camera on my relatively new iMac is broken across the board. I have had to go to my slightly more modern portable to do any video conferencing. IT's embarrassing. The class actions are coming. Keep it up Apple. No QA, we all suffer because you believe automated testing is the only way. It's not and it's bad for us, THE CUSTOMER.

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Jan 27, 2023 9:43 AM in response to jeani128

I've had this under Monterey already (and it fixed itself on some update, somehow), but it now cropped up again under Ventura.


For me, a /kill of exchangesyncd ends up being only a partial fix, as symptoms will re-occur (calendar will stop syncing) after a short while. So, after looking into this thoroughly, here's what has worked for me and has fixed this for good. I've been running without the problem for a couple of weeks now.


  • If you have the issue the way I had it, then exchangesyncd will manifest 35%+ of CPU load and together with the calendar daemon basically solidly load your efficiency cores (see Activity monitor). That, btw., has side effects on other things like backup (slow) mail (slow), etc., so don't try to work around the issue by restarting it every hour in cron. :) Also, btw., eventually the system scheduler process will realize this issue and quietly kill exchangesyncd... which is when things stop syncing.
  • After much digging into what it's actually going on when it churns like that, it seems that the culprit is the sql database that keeps the appointments locally. It is in a faulty/corrupted state post the OS upgrade. Obviously not something you can manually fix, so I went to remove it (so it'd rebuild itself).
  • I quit the Calendar app, then deleted my Exchange Account (System Preferences). Then I deleted the database files.
  • The three files to delete are: ~/Library/Calendars/Calendar.sqlitedb* - so the three files in there that start with "Calendar.sqlitedb".
  • Now, reboot, for reasons. :)
  • Then, re-establish your Exchange account, the database files will re-appear, after some syncing (could be an hour) you should be fine and exchangesyncd should be running in th slow single CPU% digits. Enjoy.


  • BUT! Side Effect: If you are running iCal calendars in parallel to your Exchange calendar in the native Calendar app (and if they're running secure), then the removal of those database files will also delete required access data from the Calendar app's reach (the app will throw an error for iCal calendars that are switched on). To fix that secondary issue, you'll need to log out of iCloud entirely on that machine (System Preferences), reboot, then log back in. This will re-create the needed access data. Voilà.
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Nov 4, 2022 5:30 AM in response to jeani128

This problem already existed before Monterey. It is just getting worse.

The problem started with around macOS 11.

You can sync, after some days it stops syncing with exchange. You have to remove the configuration with exchange, reconnect, then it works again for some days.

Since Monterey it sometimes works only for hours.

Maybe since Ventura it is broken completely. (I have not updated yet)

I had already several cases opened, none of them were solved.

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Nov 20, 2022 5:53 AM in response to jeani128

I'm having the same issue. I do see my default calendar from my exchange account, but none of the shared calendars. I would think it's a Microsoft issue except all my exchange calendars are visible and syncing on my iPhone. I tried all the fixes above and nothing works. I never quite understand why networking on OSX seems slower and buggier than iOS devices. Apple please fix this.

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Jan 20, 2023 1:28 PM in response to TomixM

TomixM's solution worked for us: Ventura not syncing exchange/outlook cale… - Apple Community


When the macbook starts up the exchangesyncd process will show it's utilizing 40-60% of the CPU continuously. Killed the process and opened the mac calendar, refreshed the calendars and the process showed 2.5% CPU during the sync and quickly returned to 0%. Verified in Outlook365 online that calendar items added in the mac's calendar are showing up in outlook online.


Apple, get it together.


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Feb 9, 2023 2:45 AM in response to jeani128

Today I found this page: https://macreports.com/exchange-calendar-sync-not-working-in-macos-monterey/, and the steps presented there solved the problem for me (Ventura 13.2):

  1. In Calendar, go to top menu bar "Calendar" and open Accounts
  2. Un-install the Exchange-account
  3. Restart the mac
  4. Install the Exchange-account again
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Oct 26, 2022 2:57 PM in response to SingingFriar

Having spent at least an hour with Apple Support the short answer is no. They want to push the issue onto Microsoft, which I do not believe it belongs to. I am currently trying to restore Monterey on that mackine. Forturnately, I have a couple of others that I have not upgraded that are working fine with Monterey.

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Nov 4, 2022 11:52 AM in response to uberconnector

This worked, after a fashion, on Monterey. This stopped working on Ventura. I would not be expecting that this is Microsoft's fault.


I bend over backwards to use a Macintosh in a business context. This means that shared calendars and email should work flawlessly.


Apple needs to take more seriously, the use of Apple MacOS and iOS devices in a business context. Sadly, that usually means in a Microsoft world. Get with it, Apple; we want you to succeed!!

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Nov 7, 2022 3:06 AM in response to stikk

I have upgraded to Ventura now and to be honest, it looks to be stable now.

I'm using Exchange (Microsoft 365) as the company account, besides of the iCloud accounts with my family.

I have configured Microsoft Office (Outlook) and Apple-Mail/Calender/Contacts/Tasks to the Exchange-Online Account.

I'm using both in parallel (I like the overview in Apple-Calender).

Since the upgrade to Ventura, Apple-Calender is syncing without any problems. But we will see if it still syncs in a few days.


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Nov 9, 2022 2:03 PM in response to Dmitriy Demidov

After the update of Ventura to 13.0.1 the problem is still present: the calendar does not synchronize with Exchange / Microsoft 365.


Please Apple, fix this as soon as possible! It doesn't have to be difficult, because until recently the synchronization was working perfectly ...

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Ventura not syncing exchange/outlook calendar entries

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