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AirPods Pro 2 case is draining battery without using the AirPods

Hi,


Battery on my AirPods Pro 2 case is draining 20 - 25 % a day without using the AirPods. I have the latest firmware. Is anyone else having the same problem? Thanks


[Re-Titled by Moderator]

Posted on Oct 26, 2022 12:14 AM

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Question marked as Top-ranking reply

Posted on Nov 5, 2022 11:54 PM

I have the same problem with my AirPods Pro Gen 2 where the case loses so much battery that it only can charge the AirPods once or at best twice.


I've also had the AirPods 2 and after 3 years of usage its battery performs far better than my new APP 2.


My AirPods Pro 2 is running the latest firmware as my iPhone has the latest iOS. I've already tried reseting, unpairing and disabling "Find my" feature, but none of those solved the problem.


AirPods Gen 2 is the best Apple product I've ever bought, while AirPods Pro gen 2 is the worse.

62 replies

Dec 10, 2022 4:55 PM in response to aplascencia81

Same here! My airport pro 2 case battery was discharging by itself when I wasn’t using it! I replaced the airports 2 with new ones and I get the same problem again and again. It must be a software problem. I think it is because “Find my” keeps connecting to them and it consumes a lot of batteries. It might also be because of the battery widget that makes the case be connected to the phone at all times. I don’t know but we really need a solution for this.

My case is 0% battery after 3 days of use or just not even an hour of use per day.

Dec 17, 2022 9:54 AM in response to aplascencia81

Same here. I use the headphones for a maximum of an hour a day, but at the same time, on the same day, on average 3-4 times I see a notification about ~ -10% of the battery level of the headphone case. Locator is on. I never had an AirPods Pro and at first I didn’t understand at all what was going on until I found this thread.

iPhone 14 Pro (iOS 16.2) + AirPods Pro 2 (A2698; ver. 5B58)

Jan 6, 2023 6:48 AM in response to Simian2839

Run my third set of AirPod Pro 2 until case and pods fully drained, 12 hours of use, not great. Prior to been fully drained, case was at 31% and I expected some charge to the pods but this didn’t happen, when last used the pods they were at 71% and went to use them the following day both case and pods had no charge.

There is something seriously wrong with this Apple product, the latest set will be going back for a replacement.

Jan 6, 2023 6:56 AM in response to kbskis

They wouldn't replace mine, same problems. I sent them in and they sent them right back, "nothing wrong with the product." They looked at them for 45 minutes so how could they know they were draining? Apple Care is not nearly as easy as it used to be. I think they are just planning to update the software/firmware in the future. Until then we have to deal with the draining.

Jan 13, 2023 5:32 AM in response to aplascencia81

Agreed the AirPods Pro 2 are the worst Apple product ive ever had too, on my fourth pair and have had battery drain issues with all four. The current pair, after 2 hours use, the case is at 58%, quite pathetic. I’m continuing monitor and as previously, will do a full reset, switch off ‘find me’ and auto ear detection which in the past has made little difference, no improvement and this pair will be going back to the Apple Store. Clearly defective products are been sold (possibly produced by the manufacturer Apple dropped in November 2022) and this issue needs to be fixed with a product recall or firmware update.

Jan 16, 2023 12:44 AM in response to aplascencia81

I have had my AirPods Pro 2nd generation for 3 weeks and see exactly the same, overnight the case battery drain about 15% per night. I still have my old 1st generation AirPods and they do not do this.

I have already tried to reset the AirPods, and from searching online it appears that this has been a widespread problem for the 2nd gen for at least 2 months.

Firmware 5B58

I should have learned my lesson with the 1st generation replacements ANC crackling problem.


Jan 30, 2023 7:25 AM in response to aplascencia81

Side by side with my new AirPods Pro 2nd gen (that I have had for only 1 month) I still have my old AirPods Pro 1st gen that are 3-years old (which has that widespread crackle sound Apple will not fix).

Leaving them both unused on my desk over the weekend, the new 2nd gen drained from 100% to 70%, whilst the 3-year-old case maintained their charge.

This requires a fix or a refund soon.

AirPods Pro 2 case is draining battery without using the AirPods

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