You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods Pro 2 case is draining battery without using the AirPods

Hi,


Battery on my AirPods Pro 2 case is draining 20 - 25 % a day without using the AirPods. I have the latest firmware. Is anyone else having the same problem? Thanks


[Re-Titled by Moderator]

Posted on Oct 26, 2022 12:14 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2022 11:54 PM

I have the same problem with my AirPods Pro Gen 2 where the case loses so much battery that it only can charge the AirPods once or at best twice.


I've also had the AirPods 2 and after 3 years of usage its battery performs far better than my new APP 2.


My AirPods Pro 2 is running the latest firmware as my iPhone has the latest iOS. I've already tried reseting, unpairing and disabling "Find my" feature, but none of those solved the problem.


AirPods Gen 2 is the best Apple product I've ever bought, while AirPods Pro gen 2 is the worse.

62 replies

Feb 7, 2023 11:03 AM in response to aplascencia81

’m having some serious issues with my AirPods Pro 2nd gens charging case. Me and my wife bought a pair (off Amazon and from staple) in December and we didn’t really open them or use them until last week! Both of our battery cases are losing 10-15% of battery overnight with out use (the airpods them selves are fine) but wether the case is charging the AirPods or just sitting by itself it loses about 1% of battery per hour. Today I fully charged the case and both the pods. both pairs of the AirPods (mine and my husbands) were put in their respective charging case (at 100% ) and left on my computer table. later on when we checked my pair and my wife’s, both charging cases were down to 52% after 40h of just sitting on the table without use. My cousin and friend also has a pair and they’re reporting the same issue with their pair, so I went online and found that many users are complaining about the same issue. my friend even got his pair replaced 2 times and the issue is still there …I read online that some people had this issue fixed when they turned off find my for the AirPods but we’ve tried that and it didn’t work for us, it seems like a software issue please help I do not wish to get my case or AirPods replaced as these are brand new and since my family Members and my friends along with many other people have reported the Same issue I doubt it’s a hardware issue. I have a pair of AirPods 2nd gen (2019) and the case barely looses 1-3% overnight not 10-15% like the 2nd gen pros,


anyone else able to resolve this issue or find a solution?

Feb 12, 2023 6:19 AM in response to aplascencia81

I called Apple and they seem very unsure how to handle this issue. I'm installing iOS 16.3 on my iPhone right now in case that helps. I lose roughly 20% overnight without any use of these things. It's not like these are their first AirPods and I fond it just a bit frustrating that they seem to be so lost as to why this is happening.


Having done significant research on the internet, I tried ALL of the solutions proposed before calling Apple. Once I made that clear to them, they suggested I unpair them from my iPhone and pair them to another device, so I paired them to my wife's iPhone -- same phone as mine so why would that make any difference?? Nothing changed.


It's very frustrating to get something new only to then have to struggle with problems to make it work as intended. Any way I can be put on their payroll as a product tester???

Mar 4, 2023 12:27 AM in response to philfromfortworth

Checked in to return my 4th pair of AirPod Pro 2’s. I’ve done all the recommended resets, turning things off etc, the battery drain on this product is pathetic, production faults haven’t been addressed with a recall or firmware fix. The drain since I got these replacements has continued as per previous pairs. I was going to persist with them but it’s got worse still. Case yesterday was 49%, used pods for 1hr, case dropped to 39%, left pods overnight in case and was 5% in the morning!!!! What’s going on with this product?

Mar 7, 2023 7:41 AM in response to aplascencia81

It's only been less than a week since I've gotten my set of Airpod Pro Gen 2 but I noticed that the case has been draining battery for no apparent reason. Airpods are at 100% capacity but there is still a noticeable drain on the case. Similarly as how other users are experiencing, the case is being drained overnight by 20-30% when it's not in use (bearing in mind the airpods are at 100%). Pretty frustrating as the battery life isn't as advertised / claimed by Apple.

Mar 7, 2023 12:32 PM in response to jtah21

Good morning I’m having some serious issues with my AirPods Pro 2nd gen battery case. Me and my husband bought a pair (off Amazon and from staple) in December and we didn’t really open them or use them until last week! Both of our battery cases are losing 10-15% of battery overnight with out use (the airpods them selves are fine) but wether the case is charging the AirPods or just sitting by itself it loses about 1% of battery per hour. Today I fully charged the case and both the pods and the case were at 100% and left on my table and we check my pair and my wife’s and both charging cases were down to 52% after 40h of just sitting on the table with out use. My cousin and friend and also has a pair and they’re reporting the same issue with their pair, I went online and found many users complaining about the same issue, my friend got his pair replaced 2 times already and the issue is still there …I read online that some people had this issue fixed when they turned off find my for the AirPods but we’ve tried that and it didn’t work for us, it seems like a software issue please help I do not wish to get my case or AirPods replaced as these are brand new and since my family Members and my friends along with many other people reported the Same issue I doubt it’s a hardware issue. I have a pair of AirPods 2nd gen  and the case barely looses 1-3% overnight not 10-15% like the 2nd gen pros 


Update: got my case replaced twice from apple now and have paired it with a new iPhone 13 Pro Max that I just purchased I removed the AirPods Pro 2 from old device and find mine and paired with new phone and the F ISSUE IS STILL THERE!! F i can’t even return them it’s past the 14 day window and case is now losing a solid 20% each night without use and with use I’m getting about 2 charges in the pod so about 12h listening time ….

Mar 7, 2023 12:32 PM in response to jtah21

Good morning I’m having some serious issues with my AirPods Pro 2nd gen battery case. Me and my husband bought a pair (off Amazon and from staple) in December and we didn’t really open them or use them until last week! Both of our battery cases are losing 10-15% of battery overnight with out use (the airpods them selves are fine) but wether the case is charging the AirPods or just sitting by itself it loses about 1% of battery per hour. Today I fully charged the case and both the pods and the case were at 100% and left on my table and we check my pair and my wife’s and both charging cases were down to 52% after 40h of just sitting on the table with out use. My cousin and friend and also has a pair and they’re reporting the same issue with their pair, I went online and found many users complaining about the same issue, my friend got his pair replaced 2 times already and the issue is still there …I read online that some people had this issue fixed when they turned off find my for the AirPods but we’ve tried that and it didn’t work for us, it seems like a software issue please help I do not wish to get my case or AirPods replaced as these are brand new and since my family Members and my friends along with many other people reported the Same issue I doubt it’s a hardware issue. I have a pair of AirPods 2nd gen  and the case barely looses 1-3% overnight not 10-15% like the 2nd gen pros 


Update: got my case replaced twice from apple now and have paired it with a new iPhone 13 Pro Max that I just purchased I removed the AirPods Pro 2 from old device and find mine and paired with new phone and the FUc ISSUE IS STILL THERE!! Fu i can’t even return them it’s past the 14 day window and case is now losing a solid 20% each night without use and with use I’m getting about 2 charges in the pod so about 12h listening time ….

Mar 10, 2023 1:07 AM in response to aplascencia81

I've actually found a way to stop the case battery drain. With your airpods out of the case and connected to your phone, head to your airpods pro settings, scroll down to "Find My Network" and toggle it off.


This actually helped with the battery drain by a huge margin. I stopped experiencing battery drain while being idle. Do give it a try and I'd like to know your experiences.

AirPods Pro 2 case is draining battery without using the AirPods

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.