Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 16.1 Face ID not working

I updated to 16.1 on Monday and today my Face ID is no longer working, rebooted, cleared Face ID and now I cannot register a Face ID. I am able to place my face in the square but it tells me to place iPhone lower or higher. I tried adjusting the iPhone to no avail.

iPhone 13 Pro Max

Posted on Oct 27, 2022 8:20 AM

Reply
Question marked as Best reply

Posted on Oct 27, 2022 10:32 AM

scs_ppc wrote:

I updated to 16.1 on Monday and today my Face ID is no longer working, rebooted, cleared Face ID and now I cannot register a Face ID. I am able to place my face in the square but it tells me to place iPhone lower or higher. I tried adjusting the iPhone to no avail.

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

121 replies

iOS 16.1 Face ID not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.