You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi there, I have just updated my Macbook Air to Ventura. When I plug my Iphone in and want to sync my music app I receive the message "this iphone is open in another window" even though there is no other window open. I have switched my iphone off/on and restarted my mac. Still the same.
I hope someone has an answer how to fix this.
I have found my own simple fix, I tried the relaunching finder doesn't work. so here it is
On the iTunes screen where you get the message "iTunes is open in another window". look to your left panel and where you see iTunes Store, click once to launch, let it load takes 2-3 seconds. no go back to your phone with 1 click and welcome to sync and control
has worked every time for the last 9 days for me, can't believe this simple trick works.
Me too
Thank you for your reply, and for posting your solution here.
Good to know you solved your issue!
Cheers :-)
Yes it works.
The finder had my phone in the list & I was able to do a backup & sync.
Thank you for letting us know about what worked for you!
Cheers :-)
Ogooz,
Thanks, I opened Finder and Showed CD's etc. and iOS devices.
Worked perfectly.
Thanks,
iPhones earlier than iPhone 14 evidently will not connect, via iTunes or the Finder, with MacBook Pros employing any chipset other than M1 Pro, M1 Max, or M2.
Resetting the cache in Music seems to have worked for me. I can manually manage things again.
Thank you for your reply, and for letting us know your solution.
Cheers :-)
I saw my iPhone in the Finder list. I was able to sync that way. Thanks for your guidance.
You're welcome! Thank you for replying, and letting us know. Cheers :-)
I did some clicking around in the Mac Apple TV app as hopkins1008 suggested and things now seem copacetic.
Likewise.
How did hopkins1008 EVER stumble on that solution???? Or maybe it wasn't a stumble, but a knowledgeable step forward.
BOOM. This was the solution for me. Thank you!
Okay, just clicked on my iPhone on the Macintosh HD and have the options of updating and backing up. Satisfied.
Apparently you have to go to Finder, not Music and do everything through there. Go to finder and find your device off to the left had side. click on it and you can see the usual Music window there.
This iPhone is open in another window
