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Unable to move phone number on TracFone from old iphone7 to iphone 14 purchased from Apple

I have been using TracFone with an iphone 7 & recently purchaed an iphone14 online from Apple. I have moved the info from the iphone7 to the iphone14, but I am not able to move my phone number over to the new phone . I called TracFone & was told that TracFone has some issue that needs to be solved. It's been a couple of days & I am still unable to move the number. What should I do?



iPhone 14, iOS 16

Posted on Oct 27, 2022 4:27 PM

Reply
2 replies

Oct 30, 2022 10:21 AM in response to thecreakyattic

Hi thecreakyattic,


Congratulations on your new iPhone. For help with activating test the steps below found in the article here: If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support


"Follow these steps 

  1. Restart your iPhone or iPad.
  2. If you're using a cellular-data connection, connect to a reliable Wi-Fi network instead.
  3. If you get an error message on your iPhone or iPad that says the activation server is temporarily unavailable or cannot be reached when trying to activate, wait a few minutes, then repeat the previous steps."


You can also find helpful information to move data to your new device here: Transfer data from your previous iOS or iPadOS device to your new iPhone or iPad


The article here can also help: Set up cellular service on iPhone - Apple Support


If the issue is solely with your telephone number and carrier, reach back out to them to further assist.

Tracfone Support



Cheers.



Unable to move phone number on TracFone from old iphone7 to iphone 14 purchased from Apple

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