Hello tsunamibeach,
Thanks for posting in the Apple Support Communities. We're happy to look into this with you. Have you had an opportunity to review iCloud: About your @icloud.com, @me.com, and @mac.com email addresses - Apple Support and follow the directions provided there? If you haven't, give them a try and see if that works.
- If you created an iCloud account on or after September 19, 2012, your email address ends with @icloud.com. Learn more about @icloud.com mail addresses.
- If you created an iCloud account before September 19, 2012, or moved to iCloud with an active MobileMe account before August 1, 2012, you have both @me.com and @icloud.com email addresses.
- If you had a working @mac.com email address as of July 9, 2008, kept your MobileMe account active, and moved to iCloud before August 1, 2012, you can use @icloud.com, @me.com, and @mac.com email addresses with your iCloud account.
In each case, you can sign in to iCloud with either your @icloud.com email address or the Apple ID that you use with your iCloud account.
If you created one or more email aliases for your account, be aware of the following:
- You can change or delete an email alias, but if you delete an @mac.com or @me.com email alias, you can't add it back to your iCloud account.
- You can't sign in to iCloud.com with an email alias. Sign in with your @icloud.com email address or the Apple ID that you use with your iCloud account.
If you experience any issues, please provide specific details of the obstacle you're facing, along with any error messages you're receiving. This information will help us narrow down potential solutions and provide better direction to assist you.
Best regards.
