Scanning a Document

Just got the new Ventura Update on my MAC. The selection for print/scan no longer appears. How do I scan?

iMac 21.5″, macOS 10.13

Posted on Oct 30, 2022 6:28 AM

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Question marked as Top-ranking reply

Posted on Oct 30, 2022 9:50 AM

If you will bear with me, I will offer some things to consider which may be useful. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant software must be installed. What you can do is to thoroughly check the print/scan vendor's web site for updated compliant software that works. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck.

VueScan Scanner Software for macOS Catalina, Windows 10, and Linux


3 replies
Question marked as Top-ranking reply

Oct 30, 2022 9:50 AM in response to ASCustomer

If you will bear with me, I will offer some things to consider which may be useful. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant software must be installed. What you can do is to thoroughly check the print/scan vendor's web site for updated compliant software that works. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck.

VueScan Scanner Software for macOS Catalina, Windows 10, and Linux


Oct 30, 2022 7:23 AM in response to ASCustomer

ASCustomer wrote:

Just got the new Ventura Update on my MAC. The selection for print/scan no longer appears. How do I scan?


? Got a brand name?


If in doubt refer to the developers website; Support/Help/FAQ/known issues/compatibility/updates/uninstall:

Contact a third party vendor

Contact a third-party vendor - Apple Support




Printer and scanners are always the first causality in any macOS upgrade...


Solve printing problems on Mac

Solve printing problems on Mac - Apple Support





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Scanning a Document

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