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Level 1

26 points

iPhone 14 Pro Max app switcher stutter / lag (Widespread!)

I have been dealing with what now seems to be a widespread issue on my iPhone 14 Pro Max. When in the app switcher, there is a horrible stutter/lag while swiping on an app to go back to the home page. This happens randomly but on all apps, both Apple and third party. Restarting the device will ‘fix’ the issue for a couple of hours, before it starts happening again. The longer the phone is running without a restart, the worse it gets and the stutter will happen every single time, other functions will start to be slow / laggy as well.

This is specific to iPhone 14 Pro / Pro Max units, reported by many users on different forums and Reddit threads. This DOES NOT happen on my iPhone 13 Pro Max on the same iOS version (16.1) with the same back up and data, which makes it clear that it’s specific to iPhone 14 Pros and possibly a hardware issue!?

I also don’t believe it’s related to iOS 16 as some people noted, otherwise more iPhone models would be affected.

If it’s software related, why is it only affecting iPhone 14 pro units?

Apple support had me reset my device using iTunes to get a new copy of iOS. I also set it up as new without my back up for 3 days (major inconvenience) to make sure it’s not my data. The issue still persisted. Apple replaced my device with a brand new retail box unit, which still has this bug! This has been the most frustrating situation and I can’t keep replacing units. Also, restarting the phone every few hours isn’t a solution. This seems like a RAM management issue and needs to be acknowledged and address by Apple.

If anyone has figured out a solution please help.

Apple, please address this ASAP.

iPhone 14 Pro Max

Posted on Oct 31, 2022 9:13 PM

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drkpassengr Author

Level 1

26 points

Posted on Nov 9, 2022 3:12 PM

My reply has also been removed for some reason. Yes I would love to be more optimistic about 16.1.1 as well. I kind of lost hope based on my experience so far and everything I have tried with Apple. I had the same hope for 16.1 when it came out, it felt snappier and the issue was gone for 2 days until…it finally came back and the phone became more sluggish as well on top of the main lagging / stuttering issues in the app switcher.

I am not sure if you noticed as well, but when the lagging happens, it also affects response time on the lock screen. When you go to the lock screen and tap to change the wallpaper, it takes like 3 seconds to respond, I guess it stems from the same lag issues. If you then press it again, it responds right away.

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72 replies

msc1014

Level 1

18 points

Dec 11, 2022 6:20 AM in response to JUVE4EVER

iPhone 14 PM user here, this has to be the worst iPhone I’ve ever purchased. The software is so glitchy and unpolished. This seems like a ram management issue, the longer you go after a software update or a restart, the worse the system behaves.

drkpassengr Author

Level 1

26 points

Dec 13, 2022 8:33 AM in response to JUVE4EVER

It’s coming today or tomorrow but don’t keep your hopes up. Many users have confirmed that this issue is still NOT fixed in the RC version of the software which is the same public version coming out this week.

Jan 15, 2023 9:27 AM in response to drkpassengr

I also have the same issue with my 14 Pro Max. It has been getting worse each day, I usually restart the phone to solve it for a couple of hours but then the issue is there. So annoying. It's 16.1.2 now.

maximovs

Level 1

8 points

Jan 18, 2023 2:10 PM in response to drkpassengr

Hello everyone, yeah this happens to me too… brand new iPhone 14 Pro Max and I have this problem too.

I also noticed a very big problem in the post processing when taking pictures, it is too aggressive.

Wasted 1600€ to upgrade the iphone and instead I paid to downgrade… this was not happening in my old i11pro.

Apple needs to fix this situation as soon as possible.

mizza37

Level 1

8 points

Jan 25, 2023 1:05 PM in response to drkpassengr

I want to add that I’ve been dealing with this issue since Day 1 and thus far have been offered no solution. Took it into Apple Store, and showed them screen recordings of it happening and they sent it for repairs and they did a restore that seemed to have fixed it but it’s back and seems to get worse by the day.

has anyone been able to get a replacement phone from Apple?

drkpassengr Author

Level 1

26 points

Jan 25, 2023 1:16 PM in response to mizza37

I got a replacement from Apple but the issue still persisted. 16.2 has fixed it for me, no issues since. It’s definitely a software issue, no point in replacing. For some reason, 16.2 didn’t fix the problem for some users. Not sure what to make of that.

Jan 25, 2023 1:19 PM in response to drkpassengr

I'm on 16.2 but all the issues are still here. I have this lag problem and when I wake the phone there are stripes all around the screen. This is the worst device I have ever owned with an apple logo on it.

Jan 28, 2023 4:23 AM in response to ghentkatarn

I have the same problem with my iPhone 14 Pro on ios 16.3.

When i take a look on my homescreen and scroll between my Apps i have definitve small stutters.

The Bug defintive don´t fix on ios 16.3

Why doesn't comment an Apple Member this post from us?

Hush up don´t bringes something.

Greets

Patrick

Feb 16, 2023 2:17 PM in response to bradbhanes

Hi bradbhanes i have the same issue like you.

Which IOS do you have?

i have IOS 16.3.1 and the same Stutter in Homescreen and buggy performance.

My Iphone 13 pro works perfekt.

My Iphone 14 Pro buggy ;(

Why Apple don‘t say anything about that?

@Apple Member pleace give us an feedback

Patrick

Mar 4, 2023 1:07 AM in response to Paddy89de

Oh good greeef. I’m another new 14 Pro Max owner, a few weeks old, nothing on it out of the box. Stutters scrolling through app library, home screen. We might get a fix by September when the iPhone 15 comes out 😩 ios 16.3.1 btw

Mar 4, 2023 7:49 AM in response to drkpassengr

This is just ridiculous! I’m glad to know it’s not just me with this problem. Brand new phone and won’t work!!! Why hasn’t Apple fixed this? I am not paying this much money for a phone that doesn’t work. @Apple this needs fixed or we should get a refund! I don’t want a replacement as this seems to be a problem on all iPhone 14 pro max devices. I switched to Apple 3 years ago and as they obviously don’t care that they don’t work(they’re still getting paid) I will not buy another. These phones are already too expensive but then to not work! Back to android for me!!!!!

AXHMR

Level 1

8 points

Apr 11, 2023 4:41 AM in response to drkpassengr

I have not noticed any UI stutters, but I have noticed Audio stutters when switching apps and interacting with them. I would describe the stutter as a half second of audio skipping.

I have tested this on;

iPhone 13, iPhone 13 Pro Max, iPhone 14 Pro, and an iPad 10.5 - all running iOS 16, all which aren’t exhibiting the problem.

I am running iOS 16.4.1, and have had these issues from new. May be an issue that was overseen by Apple?

Apr 17, 2023 8:57 AM in response to drkpassengr

Another one to add to the list. Everything is stuttering on my 14 pro max from brand new out of the box. UI, scrolling in 3rd party apps is really jumpy and stuttery, most native apps also stutter when scrolling. The really odd thing is only Safari is beautifully smooth, very rarely see any glitches on that.

Even more annoying is my iPad Pro M1 11” is exactly the same. So either iOS 16 is just not working properly on some devices. I never had any issues this bad before 16

aneka259

Level 1

8 points

May 17, 2023 3:22 AM in response to drkpassengr

This also happens to me as well, I honestly feel like going to Apple and replacing it with an iPhone 13 because I had no issues with that phone, but the iPhone 14 glitch thing they have going on, I may aswell have gotten a cheap $100 phone if I wanted to experience this problem and would’ve saved a whole lot of money

AXHMR

Level 1

8 points

May 17, 2023 3:29 AM in response to AXHMR

Update:

I have narrowed the audio stutter down to the Amazon Shopping App.

If I have audio playing, and then open the Amazon Shopping App, the audio stutters. I was able to recreate this issue on wide range of IOS devices.

I’d have to say that in my example; that this is a fault of the app, and not Apple.

As for other stutters, let’s hope Apple can update the kernel/drivers on the next iOS version to resolve them.

iPhone 14 Pro Max app switcher stutter / lag (Widespread!)