iPhone 14 Pro Max app switcher stutter / lag (Widespread!)

I have been dealing with what now seems to be a widespread issue on my iPhone 14 Pro Max. When in the app switcher, there is a horrible stutter/lag while swiping on an app to go back to the home page. This happens randomly but on all apps, both Apple and third party. Restarting the device will ‘fix’ the issue for a couple of hours, before it starts happening again. The longer the phone is running without a restart, the worse it gets and the stutter will happen every single time, other functions will start to be slow / laggy as well.


This is specific to iPhone 14 Pro / Pro Max units, reported by many users on different forums and Reddit threads. This DOES NOT happen on my iPhone 13 Pro Max on the same iOS version (16.1) with the same back up and data, which makes it clear that it’s specific to iPhone 14 Pros and possibly a hardware issue!?

I also don’t believe it’s related to iOS 16 as some people noted, otherwise more iPhone models would be affected.

If it’s software related, why is it only affecting iPhone 14 pro units?


Apple support had me reset my device using iTunes to get a new copy of iOS. I also set it up as new without my back up for 3 days (major inconvenience) to make sure it’s not my data. The issue still persisted. Apple replaced my device with a brand new retail box unit, which still has this bug! This has been the most frustrating situation and I can’t keep replacing units. Also, restarting the phone every few hours isn’t a solution. This seems like a RAM management issue and needs to be acknowledged and address by Apple.


If anyone has figured out a solution please help.


Apple, please address this ASAP.

iPhone 14 Pro Max

Posted on Oct 31, 2022 9:13 PM

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72 replies

Dec 8, 2022 8:02 AM in response to dwaynefrommiami

Hello everyone, quick update. A couple of days ago I updated to 16.1.2. That has helped tremendously. With the previous update I experienced stutter/lag etc. I’ve not experienced any problems since updating to the latest software. Hopefully, this is helpful advice. Finally my phone is operating the way a brand new device should. I’m still keeping an eye out to make sure those problems doesn’t present again🤞🏾

Dec 8, 2022 9:37 PM in response to JonMrtnz15

You can do the following steps and 100 % percent will solve this issue:


1- Close all apps

2- Update the iPhone to latest update currently 16.1.2

3- Hard reset your iPhone (Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button. When the Apple logo appears, release the side button).

Dec 13, 2023 4:22 PM in response to drkpassengr

I have been experiencing the same issue, and it is almost making my 14 pro max unusable. I have already went to Apple once, and they suggested installing as new and not from iCloud backup which I refuse to do as I know it is not my data…this is a hardware/RAM management issue.


it is especially happening with many third party apps, they just either take forever to open like Skype (up to 5-10 minutes) or just lag out and never open. Sometimes if I keep on clicking 10-20 times it will eventually open. There are some game apps that just freeze up mid-playing, which affects the game play experience significantly.


i have also recently noticed that app updates are lagging significantly…despite very strong network conditions. I have restarted the phone each time, even installed a new copy of iOS, also running 17.2….nothing helps. Some sort of very bad latency issue for sure related to RAM.


this is incredibly frustrating, I would never have never bought this if I knew how widespread and bad this issue is and how unwilling Apple is to fix and address this terrible issue for so many of us.


and just to reiterate, I close all apps, my storage is less than half full and I have done many many hard resets…none of it helps.


Apple please help us!

Nov 9, 2022 2:55 PM in response to drkpassengr

I’m not sure where all my other responses went but I am cautiously optimistic about 16.1.1, key word is cautiously. I’m aware restarting temporarily fixes the issue (also aware an update restarts the phone). I’m just saying 16.1.1 feels a bit snappier than previous releases and betas. We’ll see what tomorrow brings.


The 16.2 betas may not incorporate this bug fix yet if it is actually fixed.

Nov 9, 2022 3:12 PM in response to msc1014

My reply has also been removed for some reason. Yes I would love to be more optimistic about 16.1.1 as well. I kind of lost hope based on my experience so far and everything I have tried with Apple. I had the same hope for 16.1 when it came out, it felt snappier and the issue was gone for 2 days until…it finally came back and the phone became more sluggish as well on top of the main lagging / stuttering issues in the app switcher.


I am not sure if you noticed as well, but when the lagging happens, it also affects response time on the lock screen. When you go to the lock screen and tap to change the wallpaper, it takes like 3 seconds to respond, I guess it stems from the same lag issues. If you then press it again, it responds right away.

May 17, 2023 3:29 AM in response to AXHMR

Update:


I have narrowed the audio stutter down to the Amazon Shopping App.


If I have audio playing, and then open the Amazon Shopping App, the audio stutters. I was able to recreate this issue on wide range of IOS devices.


I’d have to say that in my example; that this is a fault of the app, and not Apple.


As for other stutters, let’s hope Apple can update the kernel/drivers on the next iOS version to resolve them.

Feb 5, 2024 5:50 AM in response to drkpassengr

I’m also now on my second iPhone 14 Pro Max, this one is a replacement from apple care. Performed ok for few weeks, and now it is worse then before. MS Teams, Skype, IG and a few other apps take over 10 minutes to open, or 90%+ of the time lag and freeze out and close automatically. I just opened my favorite game, took 26 times to open and shut until it sticks. Teams stalls and sometimes opens after 10-15 minutes, and IG same as my game. It is the most frustrating thing I have ever experienced with Apple. At the end of my rope.

Oct 31, 2022 10:47 PM in response to drkpassengr

There may be several reasons why an iPhone may behave as described by you. Some of them could be...

  1. Storage space on your device could be an issue --> How to check the storage on your iPhone, iPad, and iPod touch
  2. Water / Liquid entry into the iPhone---> Important safety information for iPhone - Apple Support
  3. Overheating due to exposure to temperatures beyond -20º and 45º C (-4º to 113º F). especially in the car because temperatures in parked cars can exceed this range -- Keeping iPhone, iPad, and iPod touch within acceptable ...
  4. Service of an iPhone by an un-authorised service personnel/agency/store
  5. Modification / Alteration of an iPhone by a third-party vendor
  6. iPhone is Jailbroken


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iPhone 14 Pro Max app switcher stutter / lag (Widespread!)

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