You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud Backup: Not Working

Hey,


New Apple user here. Decided to make the switch. iCould backed up successfully when I first setup my iPhone. Have received backup errors the three weeks since saying "there is not enough iCloud storage available" but I use 289MB of the 5GB.


Any suggestions?





Posted on Nov 1, 2022 8:03 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2022 8:15 PM

Follow the troubleshooting steps here. If you can't back up to iCloud - Apple Support


3 replies

Nov 1, 2022 8:32 PM in response to ChrisJ4203

Thanks, found the solution: followed the steps in the link; the page that calculates the next backup size listed an app containing 18GB of music I transferred to the phone and the an option to deselect the app on iCloud backup wasn't shown in other menus. Backup worked successfully after deselecting the app. Thanks

iCloud Backup: Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.