Unresponsive trackpad and keyboard after sleep MACBOOK 2021 M1
Is this a serious problem? Can i have a replacement on this or a warranty? Why is this happening?
MacBook Air 13″, macOS 13.0
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User profile for user:
srbwanderer
User level:
Community Specialist
Hello kleas90,
Let's see if we can figure out what is causing this to happen.
We would suggest starting up the system in what is called safe mode. This will help isolate this issue.
To start in safe mode, follow these steps:
1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2. Release the key when you see the login window, then log in to your Mac.
3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.
More information is available here: How to use safe mode on your Mac
The computer will take longer to start in safe mode, and the screen may have some distorted video as it starts up. This is normal. Once you are logged in, use the system and test to see if the issue continues.
If everything seems to work as expected, go ahead and restart the computer normally and test again. Starting in safe mode forces the computer to run some disk checks similar to First Aid. This can resolve some issues.
If the issue continues, we would suggest you reach out to Apple Support using this link: Get Support
They will be in the best position to assist further.
Have a good day.