I have found one answer to this issue.
You may have the app running in the background on your iPhone. If you only have the individual subscription where you can only have one device playing at one time. Close the app on your phone and refresh the page.
I hope this helps!
K9
This was super helpful!
I think because it was on the "music.apple.com/us/" it considered we were not really subscribed to Apple Music, our account being French.
Thank you again!
Yes, changing the region works.
But, and to me it's a big BUT, it also changes the contents of the playlist. So there is basically no way for me to listen to playlists generated for the US from my European account. Even though I pay for a monthly subscription. Terrible user experience.
This was spot on, flick it over to /US and back to your /own region
This works! Thank you!
just change the "us" to whatever country your in, and refresh.
:)
Hello, I have found that on my laptop, sometimes the website says "apple.com/us" instead of "apple.com/fr" (as I live in France). Changing it back to fr worked for me.
Hope this helps.
Happy Holidays!
It worked for me. But I was already in /it, i had to put /us and then go back to /it.
The suggested solution does not WORK!! I am stuck on previews of the songs
I have a family subscription for at least 10 years and Apple has raised the prices recently. Where is the good service for your customers. Let me play my music when I am logged in
Totally fed up with this - why doesn't apple music just kick off the other instances on other devices when a new one is started (like e.g. netflix does)
I basically can't use Apple Muisc while working on my work PC at all, despite paying for it.
I can't be going around my MAC, ipHONE and ipAd every time i move around to close the app, which often make s no difference anyway.
This is incredibly frustrating.
Especially as the playlists are different for each region.
So I can't enjoy the latest R&B hits playlist tailored for US audience if I live in Europe, even though I pay you monthly for a subscription?
Apple, this is some serious ********.
Fix it.
I agree with you! And have family subscription too. Only commercials are missing anymore... Signing in/out helped, but for a moment only. Please Apple fix or notify that your service works on Apple equipment and platform only!
No it did not work!
Nope. Doesn't work... And Apple doesn't give a duck as usual.
This worked for me thank you!
Thank you! I was going nuts but doing this worked for me. Thank you so much.
You are a lifesaver! Thank you!
Apple Music Only Playing Previews of Songs
