iPhone 13 (iOS 16.1) Strange WiFi calling behaviour in airplane mode (Video Attached)

It works just for the first time after reseting network setting after that it doesn't work. Re updated ios 16 still didn’t worked for me. It’s software issue i’m 100% sure but the problem is not everyone use wifi calling on airplane mode so there is not much people who can see this problem. When i downgraded ios 15.7 it was working. So it’s a software issue.

Hello priyabratac,

You may wish to try the following steps from the "Get help" section here, as they may help with Wi-Fi Calling issues: Make a call with Wi-Fi Calling

Get help

If you can't turn on or use Wi-Fi Calling, make sure that your carrier offers Wi-Fi Calling and that your devices have the latest software. Then, follow these steps if you can't turn on Wi-Fi Calling or make a Wi-Fi call. Wait two minutes before you go from one step to the next.

1. Go to Settings > Phone > Wi-Fi Calling and make sure that Wi-Fi Calling is on.

2. Restart your iPhone.

3. Connect to a different Wi-Fi network. Not all Wi-Fi networks work with Wi-Fi Calling.

4. Turn Wi-Fi Calling off and then on again.

5. Go to Settings > General > Transfer or Reset iPhone > Reset, and tap Reset Network Settings.

This page will also help provide some helpful info for the topic: Make calls using Wi-Fi on iPhone

Note: If the Wi-Fi connection is lost when you make calls, calls switch automatically to your carrier’s cellular network using VoLTE (Voice over LTE), if available and turned on. See View or change cellular data settings on iPhone. (VoLTE calls also switch to Wi-Fi when a Wi-Fi connection becomes available.) Contact your carrier for feature availability.

Cheers.

Please update to iOS 16.1.1

I’m facing exactly the same problem and i’m tired of telling apple about this problem but they don't give me any response about it. Before ios 16 it was working but after updating ios 16 I can’t use wifi calling on airplane mode.

You need to Contact your Carrier, please. WiFi Call is a Carrier Specific feature. Contact your Carrier (Cellular Service Provider), the agency that issued the SIM / eSIM to you.

A Carrier in India says, Airtel WiFi calling is only available on iPhone 6s and later --> https://www.airtel.in/wifi-calling

Please see the Pic below.

Hey priyabratac,

We recommend reaching out to your carrier directly to determine if this is supported by them.

Take care.

IOS 16.2 updated still facing the same problem.

priyabratac wrote:

(asks to disable airplane mode).

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 

Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.

With the limited information that you have provided, It is hard to even guess the problems faced by you. 

You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...

Please re-post with detail so that someone else can help.

Exactly. I am fed up speaking with Apple Customer support. It feels we are speaking with a person who knows nothing about any of our problems. They have a scripted solution solution and they will repeat it to you no matter what problem you are having. Youtube offers better support than an Apple customer support it feels. I am an apple user for long but this issue always disappoints me. Dear Apple I love your products but please improve the support mechanisms

Rs.11000 samsung phone is better for wifi calling. At least i can use wifi calling feature on airplane mode. Apple products are expensive but they don’t want to solve customer problems. They have same scripted solution that’s it!