Mac Studio won't stay connected to QNAP server

Hey, all. I recently bought a Mac Studio to replace my Imac.

Now, my Mac Studio keeps disconnecting from my QNAP file server.

This never happened with my other Macs in the past - Mac Mini, Mac Pro, etc.

Has anyone reading this had this specific problem with a QNAP and found a solution?

Thanks in advance,

Donny

Mac Studio, macOS 12.5

Posted on Nov 7, 2022 9:34 AM

Similar questions

File sharing with Mac Studio Problem sharing files with Mac Studio: Other computers on network not logging on the Mac Studio, while Mac Studio could log onto them for file sharing after migrating from Intel iMac Pro to new M2 Mac Studio Ultra. When attempting to connect from an Intel MacBook Pro to an M2 Mac Studio Ultra, this error message displayed when clicking on Network\Mac Studio\Connect: There was a problem connecting to the server "Mac Studio server name" The server may not exist or is unavailable... I found this suggestion on OS10Daily, The article suggests toggling off file sharing, restarting and then turning it back on. This was done and the next logon attempt (by clicking Connect As…) showed the password entry window. I entered the password and got this message, "Access to your account on the server "Mac Studio server name" has been denied. The only variable not previously changed was the Login Items. I removed the only item from the Mac Studio Login Items, and toggled background items on and off leaving a couple off and restarted the Mac Studio. Then, from the MBPro, I clicked on Network\ Mac Studio\Connect and was logged on to the Mac Studio and was connected. I disconnected and repeated this and again was connected The Mac Studio now appeared in Locations in the MacBook Pro's sidebar, as well. Interestingly, even when Mac Studio would not permit a logon, toggling File Sharing on and off, Mac Studio appeared and disappeared from the Network locations list, keyboard and mouse sharing between the Mac Studio and MBPro worked, and dragging files between the two worked, suggesting a permission issue as opposed to a firmware issue. The problem could be partly a firmware problem, given I did reinstall Sonoma (which could have updated the firmware), but it had no effect until the settings were changed as above.. Summary: · Reinstall Sonoma (MacOS 14.0) · Turn off File Sharing, Reboot, turn on file sharing (toggles appearance of Mac Studio in MBPro’s network; logon window appears after clicking connect, but access is denied) · Remove items from Login Items and toggle background items on and off leaving some off and restart Mac Studio. Keep removing background permissions until l connection works. It appears that migration from Intel Macs to Apple silicon Macs may not be trouble free and resolving the conflicts with file sharing can be challenging. [Edited by Moderator]
2022 3
MBP M1 Ventura 13.2.1 cannot use x2go Hi there, I am currently using macOS Ventura. And I would like to use x2go to access a remote desktop of a server. However, Every time I try to log in to my session, it gives me a message that it cannot find xQuartz (which I have opened before opening x2go). I need to set up the directory every time, and I am not sure if it is normal. When setting the session preference, the session type cannot be set as "MATE", but automatically re-set to custom desktop, MATE. The connection status shows "connecting", but never "connected". Any information is helpful and thank you so much!
850 1
Mac Studio often loses the 10GbE connection Hello, have since a few days a new Mac Studio base and exactly the same problem, as has been discussed here. The device just randomly loses the connection and then after a few seconds everything is ok again. Another problem is that I no longer have throughput (up to a factor of 10 less) via SMB and also AFP. I previously had a Mac Mini i7 also with 10 GbE and do not know such problems. If I connect it again, the 10 GbE connection is stable and SMB runs with over 1000MB/s. I'm pretty disappointed with the Studio also because of the noise but that's another issue.
1318 3

2 replies

Chris_C1

Community Specialist

Nov 9, 2022 8:41 AM in response to drowles

Hey there drowles,

Did your previous Mac have an app that was provided by the manufacturer of your storage device? You may need to reach out to the manufacturer to determine if therre is an app or driver you are missing.

Have a good one!

drowles Author

Level 1

12 points

Nov 10, 2022 7:49 AM in response to Chris_C1

I did not previously have an app - this server has worked with multiple Macs in the past - it's just a problem with the Mac Studio. I've spent time researching this - and others are having the same problem with this.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac Studio won't stay connected to QNAP server