iPad water damage

There was a rainstorm where I live and some water leaked into my backpack and got into the iPad. It still turns on and works, but there is definitely water in the display and FaceID doesn't work. Should I just leave it in rice or do something else?

iPad Pro, iPadOS 15

Posted on Nov 8, 2022 8:18 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2022 9:12 PM

It is unfortunate that your iPad Pro has suffered from water damage. My recommendation is that your turn the iPad Pro OFF and then have it examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

3 replies

Nov 8, 2022 9:23 PM in response to DaikonPlays

If it is still functioning and under warranty (or you have extended care), take it to an Apple Store. Out of warranty, turn it off, remove the battery,then put it into a bowl of rice for a few days . The extreme dryness of the rice can pull the moisture out. These devices are delicate , if you don't know what you are doing, don't play with its innards :Let an apple tech dismantle it, if you break it you own it, if he breaks it he has Apple behind him.

That said, Take care when you switch it on, there have been issues with the battery shorting, causing it to swell and in some cases explode, though not a frequent occurrence with Apple devices, it is something to keep in mind.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad water damage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.