"This iPhone is Open in Another Window" error

This is not correct. In your case the Finder works. In my case the Finder is usually blank or the spinning ball of death.

If I continuously reboot both devices I eventually get lucky and can see the iPhone in Finder. The next thing it gets stuck on is the “reading photo library” step which, so far after hours of trying, I still cannot get past.

My theory is that the photos app and the music app both cannot handle large numbers of files (even the phones and Macs of decades ago easily could).

Guys…what you are describing is how it has been designed to work and how it probably does work for 99,999/100,000 people but the reason people like me are on google and eventually this thread is that it is NOT working the way it was designed.

it’s kind of silly to say “it works for me”. It works for almost everyone. But it is not working for the people here looking for answers. That’s why we are here..!!

a really useful answer would go like “I had the same problem and this is what I did to fix it”

You might be on to something…but I’ve tried Finder both with the Photos app open and closed. Mine hangs up on the sync photos stage now (after rebooting a few times and finally getting a response from Finder)

same thing here, i tried the first thing with the cmd+options, closed finder, relaunched, that did nothing. now this second one, i have the new Imac M1 chip, and in music, and i DO NOT see anything called itunes, could you maybe do a screen shot or sum sum, PLEASE

soomuchstuff wrote:

same thing here, i tried the first thing with the cmd+options, closed finder, relaunched, that did nothing. now this second one, i have the new Imac M1 chip, and in music, and i DO NOT see anything called itunes,

iTunes no longer exists on Macs. It has been split into several separate apps:

• Music - what you used to call iTunes
• Podcasts - Separated out from iTunes podcasts
• TV - Separated out from iTunes videos
• Finder - replaces the sync function of iTunes

Yes! Awesomeness! Your last workaround totally worked the first time around. I noticed a couple of weeks ago after downloaded the latest update to my OS on my iMac that a ginormous playlist that took me about 2 and a half months to compile was . . . off. I finally got around to investigating it and dead ended at the stupid "iphone is open in another window" error. Thanks SO much for this!

Just another instance of how Apple quality has gone down since Steve Jobs passing. Just recently read an article about a vulnerability in Apple silicon chips that Apple has known about and has kept quite about. As I shop for a new laptop to purchase in the future I am looking at Apple alternatives.

perfect...your solution worked and was super easy..thank you!

holding CMD and option and while hitting escape takes me to Force Quit.

And truly, nowhere in Music is there any reference to iTunes Store.

Okay, I found out how to add iTunes Store to Music. had to go through settings, general and options to do various things and one was add iTunes Store now will try.

thank you, it worked!

Perfect solution, thanks for posting...was going crazy for a bit

Worked for me. Thank you!

the second one worked for me. the first one i could not figure out the ///? what is that? anyway.thank you

Brilliant! This has been bugging me for a long time. Your iTunes Store trick does the job and is super-quick! Now I just have to remember it for the future ;-)