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my daughter forgot her apple ID and password on her iPhone 11 Pro Max, I want to reset her phone from factory settings because she is stock in Activation Lock
iPhone 11 Pro Max
First she will need to regain access to her Apple ID
If you have forgotten your Apple ID password – Apple Support (UK)
See this steps and follow the instructions provided
If she cannot recover her password via this link, she will need to use account recovery How to use account recovery when you can’t reset your Apple ID password - Apple Support
If the password cannot be recovered and your daughter has valid proof of purchase information she can start an Activation Lock support request.
First she will need to regain access to her Apple ID
If you have forgotten your Apple ID password – Apple Support (UK)
See this steps and follow the instructions provided
If she cannot recover her password via this link, she will need to use account recovery How to use account recovery when you can’t reset your Apple ID password - Apple Support
If the password cannot be recovered and your daughter has valid proof of purchase information she can start an Activation Lock support request.
my daughter forgot her apple ID and password i want to reset her phone from factory settings
