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Ventura 13.0.1 update results in USB-C monitor no longer being detected

I have a 2021 14" Macbook Pro with two external monitors, one via HDMI and the other via USB-C (Thunderbolt 4 port). Both worked flawlessly. Updating to macOS Ventura 13.0.1 this morning (11/10/22) resulted in the USB-C monitor no longer being detected. I'm aware of another work colleague who has the exact same setup and is experiencing the same issue after updating macOS as well. I can't find any troubleshooting given the newness of macOS Ventura.

Posted on Nov 10, 2022 7:09 AM

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36 replies

Jan 11, 2023 2:22 PM in response to schill27

Using:

2 external monitors will not take a signal for more than a few seconds before going black. I have been falling behind in my work due to this massive inconvenience and not sure what trick to try next. I have tried:

  • New HDMI to USB-C cords
  • Bought one new monitor as I thought that was the problem after trying all the tricks listed here and other forums online
  • Bought new adapters
  • New power bar
  • Tried leaving them plugged in while powering down power bar...nothing will let them stay on longer than a few seconds


I am at a total loss here and REALLY hoping someone an help me out.......

Jan 17, 2023 11:21 PM in response to schill27

Sounds almost ridiculous, but perhaps worth a try! Even though USB-C can be plugged in either right-side-up or upside-down, you can try flipping the usb-c plug. In my case, I was using a usb-c extension cable from my usb-c hub to my 2018 Macbook Air (also, I do not have the "Allow accessories to connect" option at all). I flipped the female USB-C plug and now my usb-C hub works again!


This is where I found the solution that worked for me. I can confirm and vouch that the following worked for me. Wired usb keyboard and mouse stopped work… - Apple Community



Jan 23, 2023 4:08 AM in response to schill27

On my iMac, Retina 5K, 27-inch, 2019 I solved the issue doing the following:

  1. Deleting the file com.apple.windowserver.[...].plist in ~/Library/Preferences/ByHost
  2. Shutting down the iMac
  3. Unplugging all (!) cables from my Apple LED Cinema Display
  4. Unplugging all (!) cables from my iMac and waiting 15+ Seconds (that does an → SMC reset, btw.)
  5. Replug everything: display power, DP-connection to iMac, USB-connection to iMac, iMac power
  6. Perform a → NVRAM reset as explained here: https://iboysoft.com/wiki/nvram.html
  7. Boot macOS Ventura 13.1 (22C65)


And voila - everything works again! 😍


Dec 28, 2022 6:50 AM in response to schill27

For all here strugling with same issue. I tried all software solutions adviced here and on other forums. I also tried to switch dongles, etc. Nothing worked for 2 weeks.


Then i remembered i also use HDMI switch (low cost) - even if i have enabled untrusted accessories in settings - it is not working due to it for some reason.


After disconnecting and connecting my usb-c hub directly via HDMI to monitor it works like a charm.



Hope this will be fixed soon. Since I need to switch HDMI input from linux to mac time to time.

Nov 11, 2022 1:08 PM in response to chelmueller

The quick way to tell is to examine the lead-in cord.


The ThunderBolt display (that Will work with ThunderBolt-3 <-> ThunderBolt-2 adapter) has only MagSafe and ThunderBolt inputs.


The Cinema Display (that will NOT work with ThunderBolt-3 <-> ThunderBolt-2 adapter, but WILL work with Mini DisplayPort adapter) has MagSafe, Mini DisplayPort AND USB input.



Nov 17, 2022 4:10 PM in response to schill27

I just updated a 2018 Mac Mini to 13.0.1 today. Afterward I could not get an OEM Apple USB-C Digital AV Multiport Adapter to work. I have an HDMI display and a USB-A device connected to the dongle and neither one are being recognized by the OS. I moved it to all of the different USB-C ports on the back of the mini, rebooted countless times, and still can't get it to recognize.


Interestingly enough, there is not a ~/Library/Preferences/ByHost/com.apple.windowserver.display.{XXX}.plist file to remove on this machine.

Nov 22, 2022 3:14 PM in response to schill27

Same. here. As soon as I updated to Ventura 13.0.1 I lost access to my external monitor. I have a new 2022 MacBook 14 inch M1 Pro. I really do not want to have to downgrade the OS like i had to do last time they screwed up DJ software Rekordbox's ability to export songs to USB drives. I have looked on display links website and it seems everyone is having this issue. Honestly crazy to see you're using the stock usb-C / HDMI for 2 and still having this issue though. That's insane. I have 3 monitors with a display link adapter and the third is the one that won't recognize.


If this is apple hard-locking us out, they better get ready for a lot of pushback. If not, I can't even begin to understand how they screw up 3rd party apps with small updates like a 0.0.1.

Nov 27, 2022 8:54 PM in response to EdwardLiao

For me, I was using the "WAVLINK USB 3.0 to HDMI Universal Video Graphics Adapter with Audio Port Displaylink Chip Supports up to 6 Monitor displays up to 2048x1152, Support Windows,MacOS 10.14 Later, Ubuntu 20.04,22.04" and confirmed it was the adapter that died. I got a replacement unit and it works fine with Ventura 13.0.1. Not sure what adapter you're using, but this one has allowed me to use 3 displays with a 2022 MacBook M1 Pro 14"


https://smile.amazon.com/dp/B01CSG7TUC?psc=1&ref=ppx_yo2ov_dt_b_product_details

Nov 28, 2022 5:10 PM in response to schill27

Seeing the same type of issue, but mine is on a Mac Studio. Everything was great, now on 13.0.1, monitor connected from DisplayPort to USB-C now goes black after a short time. Monitor, DIsplayPort port on monitor, and cable all verified good on other machines. Sometimes the screen comes back for a bit with a full shutdown and cold start. All four USB-C ports show the same behavior. Haven't tried the file-removal thing yet.

Dec 4, 2022 6:45 AM in response to schill27

The laptop always works with the external monitor lg-27up850-w from the mains via usb-c. Optimised charging is switched on and it works (the socket icon appears). But after updating - ventura. Optimised charging has started to appear very rarely. Moreover, it can work for a day, and then disappears after the laptop is unplugged for a moment or the monitor is switched off/on. Then it continues to charge to 100% again.


On monterey os everything worked consistently for weeks, even if I unplugged the laptop overnight and plugged it in in the morning, the optimised charge would appear immediately.


Is there a difference working via hdmi? Maybe put HDMI + plug in a magSafe MacBook charger.

Ventura 13.0.1 update results in USB-C monitor no longer being detected

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