Touch id in Ventura
My touch Id is not working in my MAC OS Ventura. Can u please help?
My touch Id is not working in my MAC OS Ventura. Can u please help?
For Apple Silicon M1 iMac ( Desktop ) with Touch ID Apple Keyboard
1 - Cable the Keyboard to computer with the supplied Apple Cable that came with the Keyboard and try again
2 - ( Un-cabled to computer ) Turn Off the Keyboard and pause 10 seconds and tun it Back On and try again.
For Apple Touch ID Laptop ( Intel )
1 - Perform an SMC Reset as per linked instruction Reset the SMC of your Mac and perform this action 3x consecutively
2 - Try Again
For Apple Touch ID enable Apple Silicon M1 / M2 computers
Shutdown computer completely. Pause 15 seconds and start the computer normally. This would be equal to an Intel SMC reset ( M1 / M2 ) do not have an SMC.
All else fails to resolve this issue ➡️
Options in no special Order
Then have a few suggestions ;
1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues .
2 - Have the computer evaluated by the Professionals who have the Special Hardware / Software and Expertise to diagnose the issue and offer possible solutions
3 - Download the Application Etrecheck directly from the Developer.
This application is Only a Diagnostic Application that will not change anything on the computer
The application is free or paid from added features.
It will take a Snap Shot - both the hardware and software.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<
We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.
Just came to say, having same issue here now where fingerprint login or unlock is no longer working. MacBook Pro 16" 2021 (M1) Ventura 13.2. Also when unlocking its very slow and I have a window pop up saying 'you must authenticate to unlock screen' with OK button greyed out and only option is to 'switch user' click my username, and enter password. All very laggy and slow. But once in all seems fine. This is annoying and hopefully gets sorted soon. I've tried the suggestions in the thread to no effect :(
Update: after some erratic and unpredictable behavior, the malfunction of TouchID has stabilized as follows:
From a Cold Boot Up - stop and read the fine print below the slit for the Computer password.
To Verify the Ownership of this computer, it Is Required to Manually type in the Password
Same here, I upgraded my mac to Ventura yesterday and suddenly, the TouchID is not working. I have spoken to the Apple Support guy via Chat, still can't resolve it. This is definitely a bug. Apple please get a hotfix asap!!
Touch ID stopped working after OSX upgrade to Ventura 13.1 (Macbook Air 2020, Intel i7). I deleted and recorded fingers touch again, still did not work.
I see no one can solve it here. Perhaps Apple's developers can solve it?
I'm on 13.2 since upgrading yesterday (Mac Air M1), and Touch ID no longer works for User logins, though it still works fine inside a User for Apps, Apple ID login, etc. I have gone to Touch ID & Password and made sure it was on, but it still doesn't work.
That is correct: from a cold boot or logout of a User, I get a notice requiring the password, and provide it.
After that, I do NOT get a message requiring a password, but the TouchID does not work.
Thanks!
Interesting and sorry your machine is problematic.
To compare, using 2 M1 Computers all running Ventura 13.2 and am typing this reply on yesterday delivery of the M2 MBA with Ventura 13.0 ( yes 13.0 ) for the moment.
The Touch ID on all 3 machines works as designed and Intended
Go Figure
Thanks for the update. I'm also on 13.2.1, but continue to have TouchID working except for switching between User profiles. Since I switch a lot, it's an annoyance, but not intolerable. Hope Apple figures it out, or can at least issue instructions for what settings might be affecting this.
Thank you the input
Using a M1 MBA and also a M2 MBA both on Ventura 13.2.1 with the Builtin Keyboard and can not reproduce this issue
As for the Authors' Original question, which to Who by earlier posting was directed to - it is presently unknown just which computer is under question and to where or not the OEM Touch Enable Keyboard is or is not used .
As for potions of the Population affect with this issue - not doubt the ASC Forums would in swamped with this type of question.
At least, I am not seeing too many of such questions which does not mean they do not exist but not seeing them
Same here. I just bought a MacBook Air M1 two months ago, it came with OS Ventura. The fingerprint sensor and touch ID worked just fine for about 1.5 months but then it somehow becomes not sensitive (if I put my finger on it, as if theres nothing for it to scan). I clean it up several times but the touchpad still doesnt show much improvement on scanning fingerprints, this is saddening
There is an undocumented AFAIK maximum of Five Fingerprints that can be registered at one given time.
I've had 1 and then 2 and then deleted the old one, so back to 1. Still does not work.
I have noticed the exact same problem. After updating to macOS Ventura, I am unable to unlock the screen with fingerprint anymore.
I guess it is a bug in the OS.
I am on 13.1 as well, but it doesn't work. Thanks for the info.
Touch id in Ventura