2 months ago i bought a brand new iphone 11 after updating it to ios 16 it start to show some problems and i send it back to the store form where i bought and it came with activation lock but it wasn't my icloud it was gmail
what can i do now ??
iPhone 11
If you are referring to Activation Lock.
If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Learn how to remove a device from a previous owner's account.
If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.
Remove activation
