Stickies won't open since Ventura upgrade

Hey, folks! Upgraded to Ventura 13.0.1 yesterday, after installing the last Monterey update beforehand. Upon the first post-Ventura restart, Stickies would not open. I get the "Stickies quit unexpectedly" error box, with options to re-open (doesn't work, just goes same error), ignore, or report. I reported it once. Restart doesn't help. Have tried several times, always with same error message.


MacBook Air M1 2020, 16 GB RAM, 500 GB


Any tips?

Posted on Nov 15, 2022 5:51 AM

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Posted on Nov 15, 2022 6:35 AM

With the Affect Application Closed completely Hold the SHIFT key and try to launch the Application again.


This is a Safe Launch of the application.


Still issues >>


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drives from loading 


3 - Does the issue present in this mode ?

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Question marked as Top-ranking reply

Nov 15, 2022 6:35 AM in response to tj_610

With the Affect Application Closed completely Hold the SHIFT key and try to launch the Application again.


This is a Safe Launch of the application.


Still issues >>


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drives from loading 


3 - Does the issue present in this mode ?

Dec 17, 2022 8:39 AM in response to Randall_2023

Sorry; I posted a related question in a different thread and eventually solved the problem. But I forgot to update this thread.


The problem was that ONE of the Stickies contained ONE line of corrupted text, presumably from when the Ventura update installed. By finding the actual Stickies text rtfd files (initially just to copy and paste them to a Pages doc, I discovered one that would not highlight with mouse dragging. I deleted that text, restarted Stickies, and they work fine now.


See that discussion here: Retrieving Stickies text - Apple Community


Thanks for all the help here!

Nov 15, 2022 7:56 AM in response to tj_610

Thank you Testing in Safe Mode but sorry it is still presenting the same issue 😔


The series of steps can be carried out by the suer ( you ) and suggest performing them in the order they are presented.


Suggest Testing after performing each step below until.


You maybe able to identify just when this issue stops occurring.


1- There could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


2 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


3 - Download the Application Etrecheck directly from the Developer.


The application is free or paid from added features. 


It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<


We can have a look at the report for possible issues and may have possible suggestions to resolve the issue

Nov 16, 2022 2:39 AM in response to tj_610

Ok, have spent time looking through the Report in detail.


A number of items just to these old eyes.


After the User ( you ) have reviewed the below and acted upon the suggestion and still experiencing the Stickies issue - preform a TM Backup before moving forwards


Restart the computer in Recovery Mode - read from this Apple Link on how to perform this action and choose to Reinstall macOS. In theory, it will install a new version over the existing version. It should not touch and Third Party Software, Preferences, Setting or Personal Data. It would replace any missing or corrupted elements of the OS


Personally, running an almost identical M1 MBA with Ventura 13.0.1 - do not experience the Stickies Issue at all


Problem: Apps are crashing


Description: Stickies app crashes /won’t run


Major Issues:


Q - Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.


A - Applications which fall in the category indicate the Developer has not applied to Apple to have their Development Certificate Notarized and Digitally Signed by Apple. Further, Malicious Software is offend times in this type of software and may contain Malware / Adware 


A - There is Adware & Malware which will affect the computer and is generally downloaded from “ Shady “ Websites or Developers who Inject this software into the download.


Should “ Certain & Specific Software “ referenced from above be installed - it will negatively impact macOS. It is suggested, download directly from the Developer , the application Malwarebytes for Mac


It is free or paid for added features. 


Run the Application and it should remove the malware / adware. Once done, restart computer and test.


Minor Issues:

Q - Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.


A - Worth the time of the User ( you ) to review all Third Party Software looking for updated / upgraded versions that are Ventura Compliant  and add the Apple Silicon factor it ones evaluation of Replacement Software.


Hardware Information:

MacBook Air (M1, 2020)


Q - Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist


    Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent


A - This has been Outlined earlier and the possible effects this software may have done to the operating system. Although the user specifically mentions the Stickie issue existed before CMM was installed, it certainly does not appear this software made a Bad Situation Better. It actually may have made it worse.


Q - Kernel Extensions:  /Applications/VMware Horizon Client.app


A - Read from the link provided and as of their site it specifically mentions Catalina macOS 10.15, Big Sur macOS 11 and Monterey macOS 12. This may be a contributing factor in the Stickies issue 


https://docs.vmware.com/en/VMware-Horizon-Client-for-Mac/2206/horizon-client-mac-installation/GUID-48210A98-6377-4486-BBE2-99AAD4912714.html#GUID-48210A98-6377-4486-BBE2-99AAD4912714


Launch Daemons:

Q - [Loaded] com.macpaw.CleanMyMac4.Agent.plist (Not signed - installed )

A - This should to be removed

A - In Finder Hold the Option key. Library will appear when Held and disappear if Not Held. The look for the CleanMyMac4.Agent.plist file and Drag to Trash


Q - Software Installs (past 60 days):


  Install Date Name (Version)


  2022-09-24 macOS 12.6 (12.6)


  2022-09-25 Mobile Device (1.0.0.0)


  2022-10-06 Kindle (1.39.0)


  2022-10-26 Pages (12.1)


  2022-10-27 Numbers (12.1)


  2022-10-27 Keynote (12.1)


  2022-11-11 Ghostery â   Privacy Ad Blocker (9.6.3)


  2022-11-11 XProtectPlistConfigData (2165)


  2022-11-11 XProtectPayloads (84)


  2022-11-14 Safari (16.1)


  2022-11-14 macOS 12.6.1 (12.6.1)


  2022-11-14 RosettaUpdateAuto (1.0.0.0.1.1666952747)


  2022-11-14 macOS 13.0.1 (13.0.1)


  2022-11-15 Brother Software (1_15_3)


A - Nowhere does the Installation of CMM appear in the supplied Report. This makes in difficult to verify just when and for how long this software was installed on this computer 

Nov 15, 2022 8:40 AM in response to tj_610

Thank again from posting back the initial results


This tends to confirm there is something in your Main Admin Account that is plating up - interfering with the normal operations of this computer


Would suggest using Step 3 above ( users choice ) and post back the Full Report.


In the Etrecheck Application there is Menu to Click and Copy the Report to Clipboard of the computer and then post the details as illustrated in above

Nov 16, 2022 7:19 AM in response to tj_610

To be honest and above board - stumped


Apart from the Link below which would effectively eliminate all personal data, setting, preference and all third party software installed on the computer


Erase your Mac and reset it to factory settings - Apple Support (CA)


The above should not be entered into without having a Rescue Plan In-Place. This comprises having 3 Backups using 2 methods and 1 Off Site incase of Theft, Loss or Natural Disasters. A Time Machine Backup  is very useful.


For addition purposes - two Tested Clones each to separate external drives. This is insurance incase. At least one Tested Clone and / or Time Machine Backup should be Off - Site


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Stickies won't open since Ventura upgrade

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