Adobe Reader pdf icon not shown in email attachments

After updating to macOS Ventura, Adobe Reader pdf icon disappeared in Email attachment's. Instead a little white icon is shown. This also happens with pdf files downloaded with Safari.

In Finder the icons are shown correctly. I use Outlook as email program. I tried if the same happens with Apple Email app, and yes its the same.

Anyone has the same problem? Any solution? I don't know if its a Ventura problem, or a Adobe Reader problem.

iMac 21.5″, macOS 13.0

Posted on Nov 17, 2022 1:28 PM

Top-ranking reply

S1000XR Author

Level 1

14 points

Posted on May 19, 2023 2:20 PM

I had this issue since Mac OS Ventura was released (October 2022). Now after approximate 6 months it is solved with the version 13.4. All the pdf attachments, using Outlook far Mac, are shown with the little red Adobe Icon.

What surprises me is that Apple needed 6 months to solve this, considering that we are talking of one of the "leader" companies in technology. This should never have appeared, it should have been corrected before launching the final version, for that are the beta versions. Hope it remains fixed now.

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Adobe Reader pdf icon not shown in email attachments

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