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Hello , I made a purchase buying a virtual number and I was billed and the amount was deducted from my card but it didn’t reflect to Apple.com and didn’t got my service, What could be happened to my funds

Hello, I made a purchase on an app trying to make a subscription and Apple billed me and I accepted the purchase payment from my card but unfortunately the payment did not reflect to apple.com yet it was deducted from card and the service I was buying did not go through, what had happened to my funds

iPhone X, iOS 16

Posted on Nov 19, 2022 10:43 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2022 11:45 AM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


If necessary, use Twitter or Messages.


Apple on Twitter


Messages chat with Apple

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Hello , I made a purchase buying a virtual number and I was billed and the amount was deducted from my card but it didn’t reflect to Apple.com and didn’t got my service, What could be happened to my funds

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