Bose Companion 5 not working with latest Mac OS (Ventura)

I just wanted to resurface a solution to this problem that another member posted some time ago, and which is in a closed thread. The original message read:


"There are many threads over the Internet discussing issues with Bose Companion 5 when connected via USB. I found no answer in those discussions, but I found a solution and I'd like to share it here. All the old threads are locked, so I can't post a reply, so here we are. Chances are you exactly know what I'm talking about if you found this page in your search engine results ;-)


What was happening: My Companion 5 frequently stopped working after a little while of having the music paused, or when I switched audio outputs (think listening music via speakers, then making a call via headphones, then wanting to switch back to loud music via speakers - the second time no sound went out until I disconnected and reconnected the USB cable).


I am running a 16" Macbook Pro with all the latest updates. The issue occurred when the speaker was connected using a USB-C to USB-A dongle and then USB-A to USB-B cable.


All my issues disappeared when I used USB-C to USB-B cable without any dongles."


I wanted to let all know that using a USB-C to USB-B cable (without dongles) indeed resolved this issue for good. I had sent Bose my subwoofer unit for repair, but the issue persisted. But using the previously mentioned cable solved all issue immediately. Posting here in case it is helpful to anyone.


Posted on Nov 19, 2022 12:45 PM

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Posted on Mar 7, 2023 11:22 AM

GOT IT WORKING!!!!


I have a m1pro MacBook pro. I have the studio display.


I purchased this from amazon: Anker USB C Hub, PowerExpand 6-in-1 USB C PD Ethernet Hub with 65W Power Delivery, 4K HDMI, 1Gbps Ethernet, USB-C Data Port, 2 USB 3.0 Data Ports, for MacBook Pro, MacBook Air, iPad Pro, XPS


I have this hub plugged into the back of my Studio display. No extra power is connected to the hub. I also have an ethernet cable plugged into it. I used the regular USB cable and plugged it into the USB3.0 port on this hub. The other end is connected to my Bose companion 5.


Its been running like a champ! don't matter if you change the source or anything. It works like it did when I got it years ago.


https://a.co/d/13HVZxW


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Bose Companion 5 not working with latest Mac OS (Ventura)

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