Visual Voicemail not working

Anyone who says this is a "Carrier Specific Issue" doesn't know what they're talking about. I have had the same problem for months and months with ATT and kept getting the run around so I switched to Verizon. Using my old phone from ATT it is still happening with Verizon. I upgraded my iphone 11 to an iphone 14 and wouldn't you know it, it's still happening. I've come to the conclusion it's an iphone visual voicemail issue. I am now returning the iphone 14 and switching to Android. I'll post an update if in fact this does fix the issue.

Hello

I have an iphone 11 and I was having the same problem. My phone is fully

updated and I did the airplane mode, turned my phone on to cellular/wifi

and the problem has gone. i am also now able to shut off cellular. I have

Consumer Cellular they were a big help and I have saved MAJOR CASH

with them.

Visual VM,

I had issues and now VVM is working fine. My carrier Consumer Cellular was a big

help. I reset my network, turned airplane mode on and off and then for about a week

I turned on cellular along with WiFi, in the control panel, everything is AOK!!

I’m having the same issue, I went to AT&T they troubleshoot my phone they changed my SIM/ESIM, they even tried to put my phone on a different plane and still no voicemail, then I was told it was a Apple issue, so I called Apple talked to 3 different people one guy had my restore my phone back to factory line out of the box,and still no voicemail, then they told me I had to go to Best Buy because they have Apple support there which I did and they can’t do anything, so now I have to go to an actual Apple support store and see if they can help me. At this point I’m just going to wait for the 15 to come out.

I phone 11-I finally got my VM working. I turned on airplane mode then turned it off. I turned cellular

data on along with WIFI, I left in on that way for a few days. Now my VM and talk to text work. (I had

reset my network but that didn't work.)

I’m seeing iOS 17 is now available to download. Hoping the big update will fix this issue permanently. A few months ago, Verizon reset my voicemail. It seemed to work for a while. But then, after a few weeks or so, I was back to discovering multiple voicemails not making it to visual voicemail, but stuck with me calling and entering my password as only way to listen to them. I guess the worst part about all this is you don’t know you have voicemail sometimes unless you call your voicemail. That could be bad in an emergency. Well anyway, here’s to hoping it’s back to the way it was back in the day..

I had a similar issue on my iPhone 11 and tried the suggestions found on various websites.

I brought it into the Apple store and they mentioned that it was a carrier issue, but they suggested I clear our my deleted voicemails. I didn't realize that when you delete a voicemail it isn't really deleted.

1) Open the phone app

2) Select the Voicemail icon at the bottom

3) Scroll to the very bottom of the Voicemail list and click "Deleted Messages"

4) Click "Clear All" in the top right

5) Click the "Clear All" which appears

It worked for me after that. I had never done this in the few years I had the phone so there were a lot!

I had the same issue. Brought it to the Apple Store and they said it was a carrier issue. But he did ask if I “really” deleted all my vms. Scroll to the very bottom your vm list and there’s a “deleted messages” option. Turns out deleting a vm doesn’t actually delete it but moves it into that section. So every vm I had deleted over four years was still there.

I chose the “clear all” option.

my visual voicemail worked again after that.

I don't think this is a carrier issue. Multiple people in my family have iphone and with different carrier's. T-Mobile, Verizon etc. and we all recently are coming across with the same issue. In my house we have T-Mobile and when we call customer support they can't seem to resolve this issue and direct us to Apple? Looks like a game of hot potato at this point very frustrating since I use iphone for work and its starting to effect that aspect too. Have to make sure I call all my customers when I see a missed call to ensure no one left a voicemail that's urgent.....Hope this is resolved in a timely manner and no more of my time. I cant take that much time off work and being on the phone for hours is a major problem for work.....

It is a carrier issue.

Virtually every user who's had this fixed has had it fixed as a result of the carrier correcting something in their database, not by replacing hardware or by a new version of iOS.

Further, millions of users are using any given version of iOS without this issue.

I get that it's frustrating, but voice mail is a carrier function and therefore it's up to them to get it working correctly.

This is the exact problem for my business as well. I’ve upgraded phones and switched carriers but the problem is always present. I’ve lost business because of this. The only thing that we can do is dial into our carriers voicemail to retrieve voicemails but you can’t pause, rewind or even use on speaker so it’s annoying. I’m seriously thinking about switching to an android phone.

My voicemail and my family's is finally fixed, however it was with the software update. I updated all our phones with the iOS 17.1 and our voicemail started to work. My carrier still could not figure it out. Not sure if this was the same others.

I had this problem for a long time, I fixed it by texting VVM ON to 144 and it worked straight away.

I also changed a setting with my phone carrier (telstra) however that only changed that when someone called, the voicemail greeting was heard. Prior to that it wasn't. But I didn't actually get the voicemails to my phone until I did that txt msg. As soon as I did they all came through!

I am having the same issue. I've done all of those things 3x and it still isn't working. It was working, and it stopped. I don't know what else to do. I have downloaded an app that does it, but I don't want to have to pay a monthly fee for something I was getting for free! Ugh!

Maybe a lot of people did leave feedback. This update just released.