Visual Voicemail not working

VoiceMail (Visual / Normal) is a Carrier Specific feature. Contact your Carrier (Cellular Service Provider), the agency that issued the SIM / eSIM to you.

I've been on the phone with AT&T support for hours, doing the same thing over and over. She clearly didn't know what visual voicemail is, and kept telling me how to access voicemail the old way. This has happened once or twice over the years and someone at AT&T had a fix, but that was ages ago. I can't find anything online either. I've done all the normal stuff, too.

..aboovaaj..

Well, that's apparently not a workable solution.

And their reference continues to suggest that

Visual Voicemail (& other Voice mail) is Carrier

based: ~So if your cellular carrier can't do that

then you're Sadly.Outta.Luck.

Perhaps to revisit the original article to see IF

any newer clues, to 'additional' content, help?

Check your voicemail on iPhone - Apple Support

//support.apple.com/guide/iphone/check-voicemail-iph3c99490e/ios

[Not certain if I've ever gotten Voice Mail or Visual VoiceMail so far.]

Can't say as I'd miss it; either way. ~ Another item to worry about?

• iPhone User Guide - [Table of Contents] Apple Support

//support.apple.com/guide/iphone/toc (way much at once)

{..IF you download the guide from Apple Books (where available), you

can read it ~ even when iPhone isn’t connected to the internet..}

..For my simpler needs, a "campfire & damp cloth" may be quite refreshing..

Downwind, smoky fires can have added effects: eye-water encouragement.

Just tried to reference Visual/Voicemail in 'Table of Contents' iPhone Guide

~ and re-found exactly what I'd previously already first found and read!

• Product Feedback - Apple

//www.apple.com/feedback/

A suggestion if 'smoke signals' are too antiquated: Leave Feedback w/ Apple.

..Figure out ahead, out how to address this built-in feature's shortcomings..

Look under hardware, and software; to find best match for submitting this.

Yep same…. Only with Telstra here in AU. We got 2 iPhone 14 Pros.. 1 for me and 1 for my wife. Converted from card SIM to eSIM. Used the migration assistant and everything worked ok. Visual Voicemail worked great on bit old devices (12Pro and 11).

My new 14 Pro works fine. My wife’s does not. Visual voicemail does not connect and we can see all her old Voicemails as of 9 Jan when we did the migration. Have tried all the tips I can find and nada. Voicemail at the carrier level is fine …. But the iPhone has lost the plot. Also getting the 1035 error when trying the update the greeting.

As this is my wife’s device…. I REALLY need to get this fixed to preserve household bliss…..currently running 16.3…. Last thing we can try now it’s to contact the carrier and see if they can reset her voicemail account.

same issue: Visual Voicemail not working. Been working with the provider and no resolution in sight. Tried everything. Went to apple store and still no solution. It appears to be a firmware issue. Apple keeps directing us to our carrier but the native visual voicemail is an apple iphone function not a carrier function. I can access my messages by dialing 123 and .......... but those same messages do not appear on my native visual voicemail page.

We checked with our carrier, AT&T. There second level support, an engineer, spent over two hours with trying to get it to work. Evidently, they check app Apple's guidelines and are meeting them. It still does not work. the problem is only with my wife's new iPhone 14 Pro; my iPhone 11 works fine.

Thanks for your reply. When I had checked with the AT&T engineer, he did reprovision the account and her 14 Pro was there. After spending all the time that he did on the issue, it seems that issue is not with our account, unless he did not completely know what he was doing. Apple gives me the same response as before – the issue is with the carrier.

I feel like we are caught in the middle of an unsolvable issue with no solution in sight. Right now, since there seems to be this issue with a number of 14 Pro phones, it seems that the issue must be with phone, which is what the AT&T engineer claims.

This is not a carrier problem. I had all of the people I work with, friends and parents. Between us we hit just about every carrier and none of our voicemails work. There is Boosr, T-mobile, Verizon, xfinity. Should I go on. That tells you that it is an apple problem!!!! Please find a fix.

Visual voicemail not working after I updated to IOS 16.5. I have called my carrier 7X's

and none of there "FIXES" work. I have reset my network 2X's, turned airplane mode

on and off, re started my phone and VVM comes back on for maybe 1 day. Why can't this

fixed?????????

I don't think this is a carrier issue. Multiple people in my family have iphone and with different carrier's. T-Mobile, Verizon etc. and we all recently are coming across with the same issue. In my house we have T-Mobile and when we call customer support they can't seem to resolve this issue and direct us to Apple? Looks like a game of hot potato at this point very frustrating since I use iphone for work and its starting to effect that aspect too. Have to make sure I call all my customers when I see a missed call to ensure no one left a voicemail that's urgent.....Hope this is resolved in a timely manner and no more of my time. I cant take that much time off work and being on the phone for hours is a major problem for work.....

This is the exact problem for my business as well. I’ve upgraded phones and switched carriers but the problem is always present. I’ve lost business because of this. The only thing that we can do is dial into our carriers voicemail to retrieve voicemails but you can’t pause, rewind or even use on speaker so it’s annoying. I’m seriously thinking about switching to an android phone.

Yet in every case, what gets is working again is when the carrier resets things on their end.

Hundreds of millions of iPhone users' Visual Voicemail works as it should.

Contact your carrier, it's almost always a misconfiguration on their end.

Just wanted to link to a complete list of known solutions. You didn’t mention a couple of (minor) ideas on this list. iPhone 14 Pro Max on AT&T here. I only had issues with voicemail transcription- visual was working. The network reset worked for me, though I tried nearly everything on the list prior. Hope you have found a solution.

List of Voicemail Solutions - maybe one will be helpful for you or someone else looking here.