When Apple Mail application is being used on my Mac .. there is an additional Untitled Mail Window keeps popping up. unable to close this untitled window ... Please help me resolve this issue.
Thanks.
Had the same problem on a 14" M1 MacBook Pro running macOS Ventura 13.1, and finally fixed it. Problem was being caused by ONE old unsent email in the outbox of one of my internet Mail accounts.
I was having blank, greyed out windows appeared over Mail that looked like an empty 'compose' mail window except that it was completely greyed out and I could not type in it or close it. I could resize it or minimize it, but it would never go away. The number of blank windows would vary - from 1-2 to 6-8 - without any clear reason why.
I tried all the usual fixes - force quit Mail; turned off my Mail internet accounts, rebooted, and turned them back on; rebuilt each internet account's mailbox; opened Mail w/ shift key pressed; deleted preferences files; ran laptop in safe mode; ran Disk Utility; even reinstalled Ventura OS - but nothing made the blank windows go away.
Called Apple Tech support and spent time with a senior tech diagnosing the problem and trying to fix it with no joy until the tech suggested we turn off accounts one at a time to see if that affected the number of blank windows (it did!) and then went looking into the outboxes of the internet mail accounts, especially the one that seemed to have the largest effect on the number of blank windows displayed. There was ONE old email (response to an event invitation) that had not been sent for some reason. Soon as we deleted that one outbox email and closed / opened Mail the problem was gone! The email had no attachments or large file size, was just a simple 'decline' to an event invitation that got stuck in the outbox.
I'm not yet certain the problem has been solved for good, but at least now I have a path to fix it without having to do a bunch of software reinstalls.
I hope this experience is helpful to others. I spent a lot of time trying to fix the problem and owe the solution to a diligent Apple tech support individual who kept looking until we found something just a little unusual that was causing the problem...
Yes - go to your outgoing mail folder and delete the emails in there. That will allow you to delete the rogue window.
Click on the Drafts mailbox..
Just empty your Outgoing mail box. Worked for me.
vj1967,
Are you able to send us a screenshot without revealing any personal information?
Take a screenshot on your Mac - Apple Support
This can help the community better understand what you're seeing, which will help us provide a solution.
Cheers!
Yup that is what I found. If you can’t delete a new Mail message page just empty the Outbox.
Hello vj1967,
To confirm, did you experience the same thing while you tested in safe mode?
If so, please follow these steps:
If the issue continues while in safe mode, or your Mac restarts several times and then shuts down while starting up in safe mode, you should reinstall macOS and make sure that your Apple software and third-party apps are up to date.
This is from How to use safe mode on your Mac - Apple Support
If you experience the same thing again after those steps, please reach out to Apple Support directly for further investigation.
Kind regards.
Thanks for the reply .. but this does not resolve the issue.
Multiple UNTITLED windows appear after native MAIL app is started .. I am unable to close the UNTITLED windows.. Please help resolve the issue.
Thanks.
I had the exact same problem, and this was the fix. So not random, clearly a bug. Thanks!
Hi ,
I am also facing the 'Untitled Window " getting opened when I open mail from my inbox. This happens in Intel based Mac only and not in M1 iMac and M2 mACBOOK AIR.
Untitled Mail Window can not be closed , only when I quit MAIL app, all windows are closed
I have latest version of Mac Ventura
apple mail getting an untitled window
My Mac Mail just started doing this also ... creates an 'untitled' blank email every 5 minutes or so and I cannot close them (only minimize). Rebooting, reinstalling, etc. has not fixed it.
Frankly, Apple is becoming Microsoft ... each system update screws things up that were well designed and worked fine. I used to sing the praises of Apple but no more.
Oh dear!
My Mac Mini has just started doing the same thing. Have disabled accounts, checked outboxes, deleted all drafs etc as mentioned by other and I still get the untitled window appearing. I too recently updated my system software to Ventura 13.2.1.
I have the same problem (i.e., Untitled Mail Window keeps popping up. unable to close this untitled window)
AND, I can't send email messages. They keep getting sent to the outbox, and won't send or be deleted.
Could not agree more. Even the change to the About This Mac UI is so Windows and frankly extremely machine like. As if no designer ever touched it. The older classic version was so much better.
I am here to solve the multiple blank windows from Mac Mail that won't close. It even shows up in the "Window" dropdown on the top bar. But none of these close on clicking the Red close button. See screenshot.
Please find the screen shot
Same issue for weeks now ....frustrating
apple mail getting an untitled window
