Macbook won’t turn on after the update

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Level 1

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Macbook won’t turn on after the update

Hi,

I updated my macbook pro 2020 (intel-based) to the latest macOS Ventura 13.0.1 last night with around 80% battery. I left it while updating, and when I came back it’s no longer working. I already exhausted every solution I can find on the internet like resetting SMC and NVPRAM, recovery mode, etc.

I already visited a service center and they recommended logic board and touch ID replacement (the cost for the replacement can buy a new laptop). I am not convinced with that since I RARELY use my macbook (like once a week) and I just recently used it for 2 straight days since I just moved to a new apartment. And then this happened just because I clicked the annoying software update notification.

I read an article before that their iPhone won’t turn on after the iOS update, possibly because the update was interrupted and I didn’t think this could happen to macbook too.

Has anyone experienced the same thing and resolved it?

Thank you so much.

MacBook Pro 13″, macOS 13.0

Posted on Nov 24, 2022 2:37 AM

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Answer 1

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HWTech

Level 9

69,230 points

Nov 25, 2022 12:14 PM in response to cmplified

If a macOS upgrade was interrupted, then you should still be able to power on the laptop and access Internet Recovery Mode (Command + Option + R). At the very least you should be able to "Restore" the firmware using the instructions in this Apple article if you have access to another Mac running macOS 10.15+:

Revive or restore an Intel-based Mac using Apple Configurator - Apple Support

Apple or the AASP should already have tried these things if the laptop is powering on at all.

If the laptop is not powering on at all, then it indicates a hardware issue. If the battery was allowed to become completely discharged, then that can prevent the laptop from powering on or even charging. Usually disconnecting the battery and powering on the laptop with just the charger will work in these situations (then just hot-plug the battery in order to get it to charge to at least 10%).

FYI, a macOS upgrade includes a system firmware update. There is always a small chance that the firmware became corrupted (either from being interrupted, or because of a hardware issue with the firmware chip, or it may have been an unfortunate fluke). Regardless, the only way to recover from a botched firmware update is a hardware repair.

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Macbook won’t turn on after the update

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