You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID - Move your iPhone a little lower

I use Iphone 13 pro and from past 1 month my face id wasn’t working properly, sometimes my phone use to unlock but sometimes it didn’t. And when I reset my face id and try to make a new face id I can’t register my face id It keeps on saying move your phone little lower and no matter how much I put my phone lower it doesn’t works



[Re-Titled by Moderator]


iPhone 13 Pro, iOS 16

Posted on Nov 25, 2022 5:47 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2024 2:01 PM

I have read it here 9 solutions to Fix Move iPhone a Little Lower/Higher Issue While Setting Up Face ID, that gently tap, smack or hit the notch with the palm of your hand and this might fix this issue, there are many other solution too but I have seen this solution is working for many people, so give it a try. 

200 replies

Face ID - Move your iPhone a little lower

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.