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cannot setup profile for apple music

For some reason I cannot set up a profile on my son's Apple Music. We have a family plan and his is the only one that I can't create a profile for.


When I go to Listen Now. Then click the picture for the profile. There are not any options to create/edit a profile.

iPhone XS, iOS 16

Posted on Nov 30, 2022 10:46 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2022 8:24 PM

Wondering if your son is using iPhone, or another device, or a Mac.

You might need to check the iOS / iPad OS / MacOS software is up-to-date.


If all is in order there:

Wondering if you have set some restrictions on your son's use of the Music app:

Eg: In screenTime or Family sharing etc.

or

Set or change parental controls in Apple Music on the web – Apple Support


All the best :-)

4 replies
Question marked as Top-ranking reply

Dec 1, 2022 8:24 PM in response to jrpro_4

Wondering if your son is using iPhone, or another device, or a Mac.

You might need to check the iOS / iPad OS / MacOS software is up-to-date.


If all is in order there:

Wondering if you have set some restrictions on your son's use of the Music app:

Eg: In screenTime or Family sharing etc.

or

Set or change parental controls in Apple Music on the web – Apple Support


All the best :-)

Dec 1, 2022 11:38 PM in response to jrpro_4

PS: Perhaps that previous linked article is too old to be useful.


Wondering if it would help to restart your son's iPhone (turn off , turn back on)

That can often help correct things if an app isn't working as expected.


On iPhone with iOS16: See what your friends are listening to – Apple Support

says:

"Create a profile

When you first open Music, you’re asked to set up a profile and start following friends.

If you skipped this step, you can set up a profile at any time.

Tap Listen Now,

then tap the grey oval "person" icon

Tap Start Sharing with Friends.

Friends can now follow you."


Similar to above for iPad

__________________________________________________________________


On Mac OS Ventura: How to: Create an Apple Music profile on Mac – Apple Support


Share songs from a shared media library in Music on Mac – Apple Support


Share Apple Music with Family Sharing on Mac – Apple Support


If you use Apple Music on the web:

Set or change parental controls in Apple Music on the web – Apple Support

Dec 1, 2022 10:17 PM in response to brbo

Thanks for the reply. I've tried to setup the apple music profile through an iPhone, iPad,and MacBook. All with up to date software. I've tried with restrictions switched on and also without any restrictions. I have two kids, both on minor accounts, neither allows me to create/modify/edit an apple music profile for them. The reason this is a pain, is because we are trying to all be "friends" so that when we are listening on one person's device, we can just go to the "friends" shared playlist and play their mix.


I attached what it looks like when I click on the "profile icon" located on the listen now tab from my son's iPhone.

cannot setup profile for apple music

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