HDMI lightning adapter.

Everything has been fine until a few weeks ago (11/22). Now when streaming I can hear and see commercials, but have no sound and picture is dragging when the actual show is streaming. I have the issue with HULU and Paramount, but not YouTube.

iPhone 13, iOS 16

Posted on Dec 2, 2022 7:31 PM

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Question marked as Top-ranking reply

Posted on Dec 5, 2022 4:00 PM

Greetings melindakm,


Since this issue is limited to two streaming services, you'll need to contact those app developers directly for assistance.


How to contact an app developer - Apple Support


"Contact the developer of an iOS, iPadOS, or watchOS app

  1. Open the App Store on your iPhone or iPad.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.
  4. In the App Store on iPhone, you can find the App Support button below the reviews."




Take care.

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4 replies
Question marked as Top-ranking reply

Dec 5, 2022 4:00 PM in response to melindakm

Greetings melindakm,


Since this issue is limited to two streaming services, you'll need to contact those app developers directly for assistance.


How to contact an app developer - Apple Support


"Contact the developer of an iOS, iPadOS, or watchOS app

  1. Open the App Store on your iPhone or iPad.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.
  4. In the App Store on iPhone, you can find the App Support button below the reviews."




Take care.

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HDMI lightning adapter.

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