16.1.2 software update - unable to use data or wifi

Hi everyone


Since I completed the above software update this morning, I can't get online via wifi or using mobile data. I've tried two separate wifi networks, forgot them, then tried to reconnect, still nothing.


I've done multiple restarts (forced also), and tried to wipe the phone - when I try to log out of my Apple ID, I get a user error -7005, and verification failed.


I can still send iMessages, but I cannot access anything online, including downloading apps

Posted on Dec 3, 2022 10:03 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2022 10:21 AM

Do you by chance have an Adblocker App such as ‘AdGuard’ installed? I, as well as others online, have been having network issues (wifi and cell data) with 16.1.2, if AdGuard pro dns was enabled.

Another option to try is resetting your network settings, but I save that as a last resort usually.

Similar questions

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

16.1.2 software update - unable to use data or wifi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.