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CammyB1980 Author

Level 1

4 points

16.1.2 software update - unable to use data or wifi

Hi everyone

Since I completed the above software update this morning, I can't get online via wifi or using mobile data. I've tried two separate wifi networks, forgot them, then tried to reconnect, still nothing.

I've done multiple restarts (forced also), and tried to wipe the phone - when I try to log out of my Apple ID, I get a user error -7005, and verification failed.

I can still send iMessages, but I cannot access anything online, including downloading apps

Posted on Dec 3, 2022 10:03 AM

Top-ranking reply

AznMikeD

Level 1

8 points

Posted on Dec 3, 2022 10:21 AM

Do you by chance have an Adblocker App such as ‘AdGuard’ installed? I, as well as others online, have been having network issues (wifi and cell data) with 16.1.2, if AdGuard pro dns was enabled.

Another option to try is resetting your network settings, but I save that as a last resort usually.

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16.1.2 software update - unable to use data or wifi

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