Transitioned to IPhone 14pro now photos are no longer sending to Android users

Hello,


I upgraded my iphone 12 mini to 14 pro 3 days ago. I am on the must up to date IOS, I have MMS and SMS and Group Message enabled, I have camera settings set to most compatible, I have tried to reset my network settings... nothing is working to allow me to send a picture or screen shot to android users?!?! Help!


Thanks

iPhone 14 Pro

Posted on Dec 6, 2022 12:07 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2022 12:35 PM

Do you have cellular data turned on? If so, then contact your cellular carrier and ask them to check your account to ensure that you have it provisioned for sending MMS. SMS/MMS are carrier functions and they will need to troubleshoot your issue.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Transitioned to IPhone 14pro now photos are no longer sending to Android users

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.