Health app reduce my step

I sync step from garmin and once app health show around 22,xxx at time around "00.1x". And I get back in app health again after midnight around 00.30. I saw that app health drop my step count from 22,xxx turn to 20,687.


So you will see from photo that in garmin connect count step is "21,963" (it should be the base minimum) so once i saw in app health is more than "21,963" but after that app health drop my count.


Not drop my step count only this day. But It's about 2-3 times and I don't know why.


Thx for the answer in advance.













iPhone 13 Pro, iOS 15

Posted on Dec 7, 2022 10:43 AM

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Dec 10, 2022 2:00 PM in response to pisitpong5

Hi pisitpong5,


Thanks for posting in Apple Support Communities.


We understand that your steps are reduced in the Health app from what is shown on your paired Garmin. To address this behavior, restart your Garmin, and iPhone. Make sure both have been updated to the latest versions to ensure performance stability and compatibility.


If this continues, unpair your Garmin from iPhone and pair again.

How Do I Remove a Device From the Garmin Connect App?



Regards.


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Health app reduce my step

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