Mac login

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Level 1

5 points

Mac login

I have smart card login setup i.e., I paired up a smart card on my new Mac laptop. But since then on booting up I cannot login because smartcard does not automatically go to the set password and username. Neither can I use the non smart card option. I am stuck. I even cannot open in safe mode because it gives me back the login screen which does not work. Is there any way I can boot in into command mode and unpair the smart card?

In the recovery mode which I can go into, when I open the terminal it does not recognize commands like sc_auth.

Thanks

Posted on Dec 7, 2022 2:37 PM

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Answer 1

Shannon_DN

Community Specialist

Dec 10, 2022 5:23 PM in response to rajns

Hello rajns,

Thank you for posting in Apple Support Communities.

Smart card-only authentication disables all password- based authentications. This is established using mobile device management solutions or through command codes. You can learn how to configure it, disable it, and manage it here: Configure macOS for smart card-only authentication - Apple Support

After following those steps, if you’re still unable to log in to your computer because of smart card-only authentication, we recommend reaching out to Apple Support so they can look into this in more detail. You can do that here: Contact - Official Apple Support

Kindest regards.

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Answer 2

rajns Author

Level 1

5 points

Dec 17, 2022 6:29 AM in response to Shannon_DN

Yes going into terminal mode (had to do this by launching into recovery mode) and opening the terminal and follow instructions. Btw, terminal commands do not work from recovery default folders. Have to cd into home and follow the instructions

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Answer 3

Trish313

Community Specialist

Dec 17, 2022 3:03 PM in response to rajns

Hi rajns,

For further assistance with your Mac and smart card-only authentication, we'd recommend reaching out to Apple directly.

Depending on your region, you may be able to reach out to them here: Get Support.

Take Care!

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