Apple TV no sound after sleeping

My older AppleTVs use to lose sound every now and again, but the newest AppleTV 4k does it almost every time it goes to sleep and wakes, sometimes without going to sleep. Nothing else cures it but a full reboot. HELP!!!!

Posted on Dec 7, 2022 2:59 PM

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1 reply

Dec 10, 2022 5:42 PM in response to William Kerber2

Hi William Kerber2,


Thanks for reaching out to Apple Support Communities.


It sounds like you're having an issue with the audio on your Apple TV.


We're happy to assist.


We recommend checking out the steps in the section titled "Adjust other audio settings" from the article here: Adjust video and audio settings on Apple TV - Apple Support


You can adjust other audio settings, such as sound effects and music, audio format, and more.

1) Open Settings  on Apple TV.
2) Go to Video and Audio.
3) Change any of the following:

*Audio output (Apple TV 4K): If you connect one or two HomePod speakers to Apple TV for home theater surround sound, all audio, including navigation clicks, is routed to the HomePod speaker(s). You can change this setting to other available speaker options. See Use Apple TV to play audio throughout your home.

*Audio output (Apple TV HD): You can choose to play audio through your TV speakers or AirPods, Bluetooth headphones, or another AirPlay speaker. See Use Apple TV to play audio throughout your home.

*Audio format: By default, Apple TV uses the best audio format available. You can change the audio format if you’re experiencing problems with playback. Select Audio Format, then select Change Format and choose either Dolby Atmos, Dolby Digital 5.1, or Stereo.

*Navigation clicks: Select Navigation Clicks to turn them on or off.

*Sound effects and music: Select Sound Effects and Music to turn them on or off.

*Audio mode: Apple TV can automatically switch the audio mode for the best audio output. If your TV requires 16-bit audio, select Audio Mode to change from Auto to 16-bit.


The reason why we are recommending the steps above is because they will show you how to customize the viewing and listening experience on your Apple TV.


Please do not hesitate to reach out to us if you have questions or need additional support.  


Cheers!

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Apple TV no sound after sleeping

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