Ventura OS problems with scanning and emailing pdfs

You can get scanning to work on Ventura 13.1 by adding a new printer.

When the box appears, just select the printer of the same name (in my case Brother MFC-7362N).

with (2) after name.

You will then be able to scan by selecting Open Scanner when you click on the new printer button,

You can also select the software for your printer in the "Add Printer" Box and select the appropriate software by going to "Use". this allows you to use your specific printer instead of "Auto Select".

I then deleted the original printer.

It is not up to Apple to fix other vendors software issues as there are virtually thousands of different apps out there. What Apple does is to publish OS specs to which vendors need to write their software. If you will bear with me, I will offer some things to consider which may be useful. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant software must be installed. Experience has shown that many printer/scanner manufacturers are very slow to provide updated software. What you can do is to thoroughly check the scanner vendor's web site for updated compliant software that works. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck.

VueScan Scanner Software for macOS Catalina, Windows 10, and Linux

Same issue here!

Try using the Image Capture.app (use Spotlight to find it).

For the Brother printer/scanner you could download the Brother iPrint&scan form the App Store

Hello Cheryl from FH,

We understand that you're unable to scan after updating to macOS Ventura. We suggest that you check with the manufacturer to see if any updates are available for your scanner model. You can follow this link to connect with them: HP Customer Support

We hope this helps.

Best regards.

It's not a specific Ventura 3.1 (or 3.2) problem. One of my mac's is still on Monterey and the Brother scanner grayed out after an OSX update.

But, the scanner function of my Canon TS8350 is still available on Ventura 3.2

Looks like a Brother printerdriver issue. These are only available for OSX 10.15 or lower

I'm having the same problem. I MUST be able to scan documents, but I'm stuck.

This needs to be corrected URGENTLY.

Also, the structure of the menu has changed from being an easy to navigate table to a difficult to use list.

This is a backward step by Apple designers.

The scan menu is also difficult to find too.

Thank you Karelli.

I thought I had it sorted by going to Add another printer & choosing the same printer labeled 2 and with bonjour in one of the boxes. This works only once, then the scanner dialogue box wont light up, just like before.

I will try your method and post if that works for me.

I still think that this is a Ventura 13.1 problem, but I'm no expert.

My printer & scanner worked perfectly well before I installed Ventura.

Running Ventura 13.2. Can print fine on my Samsung laser multifunction but no matter how many times I install new drivers and 'add new printer' computer can't find scanner. I get this error msg

Any other sugggestions? (Pretty please!)

With respect (as your technical expertise is *clearly* light years ahead of mine) your answer above does not help much. Yes, of course there are thousands of apps, but printers are only made by half a dozen brands aren't they? And they are also particularly vital to most professional users. Is it necessary to change the OS parameters with specific regard to printers every system upgrade? Perhaps it is. I have just spent a fruitless hour searching for non-existent drivers and finding that I'm not not even allowed to ask HP for info as they bought out Samsung and now my old account is invalid. In specific cases I think apple could do substantially more with regard to the specs of certain generic peripherals such as printers. It's a vicious circle as the printer manufacturers are clearly not motivated to rush into providing support at every system upgrade, so all parties can (and do) walk away whistling 'not my problem' whilst we the consumers just have to fork out for new hardware. Gee thanks...

I am having the same issues with my Brother Printer/scanner.

This is an Apple problem, not a printer issue.

I have NEVER EVER had a problem like this for over more than 10 years