Calendar macOS Ventura crashes on entering location field contents

After upgrading to Ventura, when I enter or paste text into the Location field for a new or existing Calendar entry, the app crashes every time. The calendar on which the entry is added or updated is via CalDav using Synology Calendar. A crash does not occur under identical steps when using a different calendar such Home on my Mac.

iMac 27″, macOS 13.0

Posted on Dec 9, 2022 8:09 AM

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Posted on Jun 11, 2024 11:48 AM

Fixed on Synology as of the latest Synology Calendar update 2.5.1-21153. For anyone having this issue on their Synology NAS, it looks like Synology found a way around the issue. The update mentioned that it resolved an issue caused by "some CalDav clients," which sounded promising since this works fine on older versions of Apple Calendar and on my Android calendar app.

75 replies

Jun 23, 2023 6:32 AM in response to BUBearsFan

It's interesting that it isn't working for everyone. It is now working for me on 13.4.1. Then again, the solution of deleting files from ~/Library also worked for a few days until it stopped, so I'll save the champagne until Monday.


The change log for 13.4.1 does not mention bug fixes, just "This update provides important security fixes and is recommended for all users."


I did create a ticket and continued escalating this through to senior tech support who looked through my logs and didn't find anything interesting. She eventually realized that this is a bug and a defect had been open in their system for this.


However, something else is going on. If I go to


Calendar->Accounts->Add Accounts...->Add Other Account->CalDav acccount->Change Account Type to 'advanced'->Cancel


The dialog to create an account remains on the screen, but is empty. There's no way to close or cancel from it except for Force Quit. Oddly, this does not happen if I begin the same process from Calendar->Add Account...


Jun 23, 2023 6:53 AM in response to BUBearsFan

Apple doesn't care. This was reported in 2022 already after the regression was introduced with macOS 13 Ventura. The issue has status "open". Synology is aware as well and claims to have reached out to Apple.


Last week tried a few times to escalate this via Telephone but that is a hopeless endeavor. This depends a lot how competent support staff is so your mileage may vary, but in my case the staff was rather incompetent and not interested in gathering all available info. I gave them the URL to this discussion here but they insisted on me creating a screenshot and sending the screenshot via their file upload link instead of justing writing it down. 🤦


The longer I use Apple products the less I become hopeful, they can manage to resolve essential issues. I also become less interested in macOS overall to be honest. It just seems like a waste of time if Apple is not willing to take user reports seriously.

Apr 14, 2023 1:42 PM in response to watou

I opened a ticket with my new and now expiring MacBook Pro support. They opened a ticket. I spoke to their escalation person. They asked me to test with another Synology account to make sure it wasn't an account issue. I'm not doing that. It's obviously not limited to my account as evidenced by all here reporting the same issue. They asked me to test in Safe Mode. The problem persists with Safe Mode as all of you know. So I report this again in the support chat and they ask again when someone can call. I asked why. She said they usually want you to reinstall the OS if the problem persists with Safe Mode. I told them to forget it. I'm fed up with their stupid process. I shared the link to this discussion and told them they can test the problem themselves. Their support is horrible. The end.

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Calendar macOS Ventura crashes on entering location field contents

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