Get insights from experienced community members

Community members who reach Level 5 in the community can create User Tips to share knowledge about Apple products.

Check out this User Tip created by a brody: What is in a name, Mac OS X, OS, etc.

Calendar macOS Ventura crashes on entering location field contents

After upgrading to Ventura, when I enter or paste text into the Location field for a new or existing Calendar entry, the app crashes every time. The calendar on which the entry is added or updated is via CalDav using Synology Calendar. A crash does not occur under identical steps when using a different calendar such Home on my Mac.

iMac 27″, macOS 13.0

Posted on Dec 9, 2022 8:09 AM

Reply
60 replies

Apr 14, 2023 1:42 PM in response to watou

I opened a ticket with my new and now expiring MacBook Pro support. They opened a ticket. I spoke to their escalation person. They asked me to test with another Synology account to make sure it wasn't an account issue. I'm not doing that. It's obviously not limited to my account as evidenced by all here reporting the same issue. They asked me to test in Safe Mode. The problem persists with Safe Mode as all of you know. So I report this again in the support chat and they ask again when someone can call. I asked why. She said they usually want you to reinstall the OS if the problem persists with Safe Mode. I told them to forget it. I'm fed up with their stupid process. I shared the link to this discussion and told them they can test the problem themselves. Their support is horrible. The end.

Jun 8, 2023 8:49 AM in response to watou

Here is what worked for me after I realized that Calendar locations work for other accounts.


  • Export all calendars to a local .ics file just in case and because this will reset all local calendars
  • Disable calendar access for all remote accounts from System Settings-Internet Accounts (you do not need to delete the account, just turn the switch for calendars off)
  • Quit calendar
  • disconnect from Internet
  • For each of the following directories (if you have them... I didn't have them all), select all of the contents, right-click and choose "New Folder with Selection"
    • ~/Library/Caches
    • ~/Library/Calendars 
    • ~/Library/Application Support/Calendars
    • ~/Library/Containers/com.apple.CalendarAgent
    • ~/Library/Containers/com.apple.iCal
  • Restart your Mac
  • Launch Calendar
  • Try creating a new event and add a location (you will get no suggestions because wifi is off, but it should let you add text without crashing)
  • Import any local calendars, by importing the .ics file you created. Do not import exported calendars that were stored on a server or you may get duplicates later.
  • Turn on internet access
  • Enable calendar access for remote accounts and allow them to sync
  • Test creating a new event with location info.

Calendar macOS Ventura crashes on entering location field contents

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.