You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photos not delivered in text messages

Hello all,

Just yesterday I upgraded my phone to an iPhone 14 Plus. Today I have been unable to send photos in texts to various Android users. I’ve done all the troubleshooting that has been mentioned here and in every other article I can find………toggled off/on iMessage, MMS off/on, reset network settings, restarted phone multiple times, cellular data is on, everything is on and Phone is running 16.1.2 and nothing. Anyone have any other suggestions or tips I could try?

iPhone 14 Plus

Posted on Dec 12, 2022 3:39 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2022 3:46 PM

It's (past) time to contact your carrier. MMS is a carrier feature. Sometimes, the feature gets disabled on the carrier side during other changes, such as adding a new phone. It shouldn't happen but nonetheless, it sometimes does.


Or, it could be merely coincidental. Either way, you need to go through your carrier.

1 reply
Question marked as Top-ranking reply

Dec 12, 2022 3:46 PM in response to Miss_Scarlett

It's (past) time to contact your carrier. MMS is a carrier feature. Sometimes, the feature gets disabled on the carrier side during other changes, such as adding a new phone. It shouldn't happen but nonetheless, it sometimes does.


Or, it could be merely coincidental. Either way, you need to go through your carrier.

Photos not delivered in text messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.