iOS 16.2 Homekit problem - other users cannot access the home

Hi


Did the 16.2 update yesterday and subsequently updated the Home app only to find that other users now cannot access the home and only see an empty my home page with no accessories showing.


On all hubs (2 x HomePods & 1 x AppleTV), I have also updated the software to the latest released yesterday.


Tried to delete / re-add home on one of the other users devices (my work iPhone, also on 16.2) and it makes no difference. When I try and delete this profile in home from my personal iPhone (which is the resident, owner), get message 'could not modify user's access'


Anyone have the same or any ideas?


thanks

Simon

iPhone 14 Pro Max

Posted on Dec 14, 2022 2:36 AM

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Posted on Dec 18, 2022 2:54 PM

FINALLY figured it out. Have been trying to invites Hubs all morning. Discovered he had not turned on iCloud mail. Once I invited him using his iCloud email address rather than the email he assigned to his Apple ID, he could accept the invitation and rock-n-roll as before the 16.2 update.

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56 replies

Dec 19, 2022 3:22 AM in response to Ant2484

This worked for me too - but only partially. My wife can access homekit devices in the house (but not remotely), and did not have Admin rights anymore. I raised a ticket with Apple Support - who were great. They recommended a Reset of Network settings on the iPhones affected. I did this and everything is now back to normal. Automations work again AND my wife has admin access correctly.

Dec 19, 2022 1:37 PM in response to Ant2484

That worked, also in the situation here. After reboot of the hubs (HomePod and AppleTV) members could be added again.

One strange thing remaining: after they accepted the invitation, they disappear from the overview of people in Home Settings. If they look in the overview, they see only themselves and me.

Any idea how the overview of people granted access can be restored?

Dec 14, 2022 5:53 AM in response to swaterhouse

I've got a similar issue, but not exactly the same.

I have a "house phone" that has a guest iCloud account that I keep around for an extra device to control the home.


On my main device, it shows this person as having accepted the invite normally but the home is nowhere to be seen and I can't remove them from my main device- I get the "Could not modify user's access" message and the spare device's home app is stuck in "Loading Accessories and Scenes". All other devices received their invitations quickly and worked flawlessly.


Tried wiping the device three times, force closing, etc.- even setting up a new iCloud address (which ended up with my being stuck in the "Loading Accessories..." screen again).


All devices updated to 16.2 and new architecture installed. Just the one phone won't get added to the home.

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iOS 16.2 Homekit problem - other users cannot access the home

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