Battery Replacement Apple Air Tag
I replaced the battery in my Air Tag and it will not connect to my phone. Any suggestions?
User profile for user:
BrianK90
User level:
Community Specialist
Hey janet r,
We'd like to share some helpful steps on what you can do if you can't set up your AirTag with your iPhone:
1. Make sure that your device is ready for setup.
2. If the setup animation disappeared, press the side button or Sleep/Wake button on your iPhone to put your device to sleep. Then wake and unlock your iPhone. Wait up to 15 seconds, and the animation should reappear.
3. If you have multiple AirTags to set up, make sure that only one is near your device at one time.
4. Remove and then replace the battery in your AirTag.*
5. If your AirTag still won't connect to your device, reset your AirTag.
Learn what to do if you see a message that says the AirTag is connected to another Apple ID.
To learn more about setting up your AirTag, check out this article here: Set up your AirTag using your iPhone, iPad, or iPod touch
We hope this helps!
Best regards.