Ask to buy notifications not appearing

I have set up family sharing on 2 9th Gen iPads running iOS16 however I (as the organiser) am not receiving the Ask to Buy notifications on my iPhone 12 Pro (also running iOS16). The Ask To Buy prompt appears on the iPads and when clicked it disappears and the app status returns to "Get".


I've been through the troubleshooting guide here but still no joy so any other thoughts would be much appreciated.

iPhone 12 Pro, iOS 16

Posted on Dec 15, 2022 12:47 AM

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Posted on Jan 25, 2023 7:48 AM

And if wiggy001’s suggestion above doesn’t work (to rename the parent’s IPhone), on your kid’s device (the one where you want to purchase/install an app), go to Settings, click your kid’s name at the the top (AppleId, iCloud+, etc), then click “Media & Purchases” and select sign out. Now open the Apple App Store, click the user blue user logo on the top right of the main screen (you will notice it’s the generic blue user logo instead of your kid’s picture) and sign back in. Now attempt a purchase and the Ask to Buy should flow through your phone for approval.

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Ask to buy notifications not appearing

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